Summary
Overview
Work History
Education
Skills
Timeline
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Reyaan Jafri

Maple Grove

Summary

Student at Maple Grove Senior High while doing part-time PSEO at North Hennepin Community College. I was a seasonal worker at Target and have gained extensive experience in customer service and teamwork, honing skills such as problem resolution, organization, and effective communication. I also worked as a service professional at Discount Tire with comprehensive experience and readiness for this role. Skilled in customer service, problem-solving, and relationship management. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, effective communication, and maintaining high standards.

Overview

2
2
years of professional experience

Work History

Fulfillment & Office Manager

Noor Kids
12.2024 - Current
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Service Professional

Discount Tire
06.2024 - 10.2024
  • Demonstrated commitment to professional development by actively participating in trainings, workshops, or seminars relevant to my field.
  • Assisted in training new employees, sharing knowledge of best practices and company procedures.
  • Streamlined service processes, resulting in improved efficiency and productivity.
  • Increased customer loyalty through personalized attention and genuine care for their needs.
  • Communicating with customer and addressing their problems.
  • Delivered exceptional results under pressure by prioritizing tasks according to urgency and importance.
  • Collaborated with team members to deliver exceptional customer experiences.
  • Cleaned up workspace to ensure a safe environment.

Guest Advocate

Target
11.2022 - 12.2022
  • Help customers with their problems
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Educated customers about Target Redcard promotions to increase sales
  • Put things on shelves and organize them
  • Credit cards, checks, gift cards, and coupons were all processed by me
  • Kept well-stocked cashier lanes and store shelves to promote strong sales
  • As a Guest Advocate at Target, I ensure every guest enjoys a positive shopping experience by providing excellent service and swiftly resolving any issues
  • I maintain extensive product knowledge and collaborate closely with team members to streamline operations
  • Moreover, I've excelled in customer-facing roles like Drive Up cashier and Fulfillment, where I've effectively assisted customers with their orders, contributing to Target's reputation for exceptional service

Education

High School -

Maple Grove Senior High School
Maple Grove, MN
06-2025

Associate of Arts -

North Hennipen Community College
Brooklyn Park, MN
05-2025

Skills

  • Problem resolution
  • Customer Service
  • Teamwork and collaboration
  • Communication
  • Reliability
  • Adaptability
  • Computer Knowledge
  • Brand awareness
  • Effective communication
  • Conflict resolution

Timeline

Fulfillment & Office Manager

Noor Kids
12.2024 - Current

Service Professional

Discount Tire
06.2024 - 10.2024

Guest Advocate

Target
11.2022 - 12.2022

High School -

Maple Grove Senior High School

Associate of Arts -

North Hennipen Community College
Reyaan Jafri