Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Reyana Bala

Richardson,TX

Summary

High-energy server with extensive experience in delivering exceptional customer service and optimizing dining operations. Proven ability to manage multiple tasks efficiently while ensuring a welcoming atmosphere for guests. Sociable server offering experience delivering friendly, prompt service, with expertise in menu recommendations, POS system operations, and adherence to food safety regulations. Committed to enhancing guest experiences and contributing to team success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server/Bartender

Cane Rosso
Lake Highlands, TX
02.2023 - 01.2025
  • Ensured customer satisfaction through exceptional service.
  • Assisted in training new servers.
  • Prepared drinks according to standard recipes.
  • Ensured customer satisfaction by addressing concerns regarding meals.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Provided exceptional service to high volume of daily customers.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Server

Cotton Patch Cafe
Wylie, TX
02.2021 - 01.2023
  • Provided efficient, quick, and courteous service to all guests.
  • Coordinated with staff to maintain operational efficiency in the restaurant.
  • Addressed guest inquiries and complaints with professionalism.
  • Executed order-taking with attention to detail and promptness.

Drive-Thru Cashier

Canes Chicken Fingers
Murphy, TX
01.2019 - 01.2021
  • Kept work environment tidy consistently throughout shift.
  • Enhanced drive-thru efficiency to reduce wait times.
  • Counted cash in register drawers to ensure accuracy at end of shift.
  • Greeted customers, took orders, and provided product information.

Education

Bachelor of Arts - Architecture

Texas Tech University
Lubbock, TX
05-2027

Skills

  • Collaborative teamwork
  • Problem solving
  • Menu presentation
  • Strong work ethic
  • Food inspection
  • High volume dining
  • Order accuracy
  • Food sales and promotion
  • Suggestive selling
  • Guest engagement

Affiliations

I like shopping, reading, and doing anything outdoors like hiking or swimming!

Accomplishments

I received the Deans Award at Texas Tech University!

Certification

I have my TABC and Food Handlers certificates!

Timeline

Server/Bartender

Cane Rosso
02.2023 - 01.2025

Server

Cotton Patch Cafe
02.2021 - 01.2023

Drive-Thru Cashier

Canes Chicken Fingers
01.2019 - 01.2021

Bachelor of Arts - Architecture

Texas Tech University

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