Desiree Egmer
South Bend,IN
Summary
Experienced bartender supervisor skilled in staff training, inventory management, and compliance with health regulations. Known for fostering teamwork and professionalism, optimizing bar operations, and enhancing customer experiences through unique drink offerings.
Overview
9
9
years of professional experience
Work History
Server/Bartender
Monelli's Italian Grill And Sports Bar
Portage, MI
09.2018 - Current
- Managed bar operations, including inventory control and drink preparation for high-volume service.
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Trained new staff on menu offerings, operational procedures, and customer interaction standards.
- Collaborated with kitchen staff to coordinate timely food delivery and minimize wait times.
- Handled cash and credit transactions accurately, maintaining accountability in daily sales reports.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender Supervisor
Revel and Roll West
Kalamazoo, MI
03.2018 - 09.2018
- Trained and mentored staff on cocktail preparation and customer service excellence.
- Developed unique drink menus, enhancing customer experience and driving repeat business.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Supervised daily bar operations, ensuring compliance with health and safety regulations.
Education
Bachelor of Science - Biomedical Sciences
Western Michigan University
Kalamazoo, MI06-2024
Skills
- Quick adaptability
- Menu memorization
- Positive demeanor
- Collaborative teamwork
- Multitasking
- Inventory management
- Reliability
- Goal-oriented mindset
- Professional teamwork
- Beverage pairing
- Friendly and outgoing
Timeline
Server/Bartender
Monelli's Italian Grill And Sports Bar
09.2018 - Current
Bartender Supervisor
Revel and Roll West
03.2018 - 09.2018
Bachelor of Science - Biomedical Sciences
Western Michigan University