Reyes Rj Ruiz Jr
San Marcos,TX
Summary
Seeking employment to effectively utilize my people and marketing skills. Driven by a passion to educate and train peers in a professional and rewarding environment. Strong background in customer service, production promotion, and a desire for growth and career advancement. Eager to contribute to a challenging role that allows me to make a meaningful impact.
Overview
26
26
years of professional experience
Work History
Bakery Specialist
Epic Fresh Food Catalyst
01.2021 - Current
- Ensured alignment with company guidelines during partner training.
- Build solid relationships with key personnel including store directors, bakery managers and corporate leadership.
- Ensured compliance with standards.
- Marketed new bakery items introduced by the company during store visits.
- Improved efficiency in the baking process through effective time management and task prioritization.
- Provided exceptional customer service by addressing inquiries and offering knowledgeable recommendations on products.
- Enhanced bakery production by streamlining processes and optimizing workflow.
Customer Service Representative Trainer
Circle K/ Valero Energy
01.2007 - 02.2021
- Upheld food handler certification, strictly following food service policies.
- Facilitated onboarding sessions covering essential procedures for food safety, quality standards, and routine tasks.
- Conducted comprehensive training sessions for newly hired bakery staff across the local branches.
- Streamlined inventory processes to maintain stock levels efficiently.
- Ensured efficient operations during store grand openings.
- Developed engaging promotional strategies focusing on samples, branded signage, and targeted marketing efforts.
- Consistently commended for training capabilities and maintaining positive relations with the public.
Supervisor
Pac n Sac
01.1999 - 01.2006
- Managed recruitment process by screening applicants and hiring new personnel.
- Oversaw daily deposit operations across 10 stores and ATMs.
- Ordered inventory for all retail locations.
- Managed schedules for staff across 10 locations.
- Handled issues at every site to ensure resolution of customer concerns.
Education
General Education requirements - Algebra, English, Social Studies
ACC
Austin, TX01.2003
High school studies - Senior year accelerated program to complete high via GED
San Marcos High School
01.2001
Timeline
Bakery Specialist
Epic Fresh Food Catalyst
01.2021 - Current
Customer Service Representative Trainer
Circle K/ Valero Energy
01.2007 - 02.2021
Supervisor
Pac n Sac
01.1999 - 01.2006
High school studies - Senior year accelerated program to complete high via GED
San Marcos High School
General Education requirements - Algebra, English, Social Studies
ACC
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