Reymundo Balladares Sanchez
Las Vegas,NV
Summary
Resourceful Computer Technician with over 8 years of combined experience in hardware/software troubleshooting, network administration, and device management across educational, corporate, and healthcare environments. Adept at installing and supporting diverse technologies, including Chromebooks, laptops, printers, AV systems, and network infrastructure. Recognized for delivering efficient technical solutions, streamlining device inventory systems, and enhancing IT operations with strong problem-solving and customer service focus. Well-versed in utilizing tools, such as Microsoft Azure Intune, Google Admin Console, and GoGuardian Admin to optimize security and performance.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Computer Technician
University Medical Center, UMC
Las Vegas, Nevada
02.2026 - Current
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
- Troubleshot devices to identify and solve issues with hardware or software performance.
- Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.
- Upgraded computers with new hardware components like processors, RAMs.
- Configured computers to network drivers and connected to printers and other peripheral equipment.
- Automated settings and changes for end-user computers using Active Directory, streamlining configuration processes and improving efficiency.
- Addressed customer complaints about computer performance, enhancing user satisfaction and device functionality.
- Provided support for hospital-specific software including Citrix-Epic, Microsoft 365, and others, ensuring optimal operation of critical applications.
Computer Technician
Clark County School District
Las Vegas, NV
07.2022 - Current
- Configure, install, and maintain computer systems, printers, and classroom technology to ensure smooth daily operations.
- Maximize system reliability by performing diagnostics, preventive maintenance, and upgrades on IT equipment.
- Provide technical support for staff and students; resolve hardware, software, and connectivity issues across multiple devices.
- Expanded technical expertise by installing, maintaining, and troubleshooting wide ranges of devices/systems, including Chromebooks, laptops, desktops, printers, projectors, audio-visual equipment, networks, and inventory/application management tools.
- Streamlined asset management by overseeing school device inventory, utilizing QR code scanning and Destiny Inventory Program for efficient tracking.
- Strengthened device management/security through effective use of Microsoft Azure (Intune for Education) and GoGuardian Admin.
- Improved classroom technology performance by delivering technical support for smart boards and interactive displays.
- Supported technology integration in classrooms, enhancing user experience through collaboration with teachers and administrators.
- Manage user accounts, permissions, and system access within district platforms.
- Enhanced network infrastructure by installing and supporting racks, patch panels, and cabling systems, contributing to improved connectivity and reliability.
Computer Technician2
Golden Entertaiment,Inc.
Las Vegas, Nevada
10.2025 - 02.2026
- Installed and configured computer hardware and software for operational systems.
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
- Performed basic network troubleshooting and maintenance activities.
- Assisted in setting up network systems for reliable connectivity across locations.
- Troubleshot devices to identify and solve issues with hardware or software performance.
- Diagnosed and repaired technical issues for gaming machines and other devices.
- Upgraded computers with new hardware components like processors, RAMs.
- Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.
- Configured computers to network drivers and connected to printers and other peripheral equipment.
- Collaborated with team members to streamline troubleshooting processes effectively.
- Provided technical support to staff and customers on equipment functionality.
- Provided technical support for client inquiries via telephone and email.
- Resolved customer complaints regarding the performance of their computers or other devices.
- Documented repair processes and solutions for reference in future troubleshooting efforts.
- Maintained inventory of computer parts and peripherals for timely replacements.
- Executed repairs and installations for Point of Sale systems and IP phones. of Point of Sale systems and IP phones; remote support and Active Directory management.
- Installed Windows 11 operating system images on multiple computers for user readiness.; install casino-specific software such as Synkros, iTrak, and IBM,Beyond Trust,Infogenesis and ServicesNOW.
EVS Aide
University Medical Center (UMC)
Las Vegas, NV
02.2018 - 06.2022
- Delivered high-quality customer service while supporting hospital operations, earning recognition for reliability and professionalism.
- Maintained safe, clean, and organized environment that contributed to improved patient satisfaction and efficient hospital workflows.
- Adapted quickly to changing priorities and collaborated effectively with medical staff to ensure smooth operations.
Medical & Surgical Attendant
Jackson Health System
Miami, FL
08.2015 - 01.2018
- Maintained 100% compliance with OSHA standards while supporting sterile conditions in pediatric OR and delivery rooms.
- Improved supply readiness by streamlining inventory checks and replenishment, while reducing equipment shortages.
- Earned recognition from supervisors for consistently delivering high standards of cleanliness and reliability.
Cook
Canaletto Ristorante
Las Vegas, NV
02.2012 - 12.2014
- Consistently prepared and presented high-quality dishes that met restaurant standards and enhanced guest satisfaction.
- Maintained strong time management skills in a fast-paced kitchen, ensuring timely service during peak hours.
- Recognized by supervisors for reliability, teamwork, and dedication to maintaining kitchen cleanliness and organization.
Computer Repair Technician
Blue Energy Nicaragua Computer
Miami, FL
01.2011 - 12.2011
- Ensured optimal system performance by performing routine logical and corrective maintenance on desktops and laptops.
- Resolved hardware and software issues efficiently by conducting in-depth troubleshooting and diagnostics.
- Supported and maintained company LAN/WAN networks through software installations, updates, and ongoing monitoring.
- Delivered technical support and guidance to clients.
Lead Screener
BICU
, Nicaragua
01.2006 - 12.2010
- Coordinated maintenance/upgrades for university computer labs and networks, ensuring reliable performance for students and faculty.
- Delivered technical support for university computer systems, including hardware assembly, installation, and configuration.
- Managed network support and monitored antivirus installations to safeguard system security and integrity.
- Conducted research in Nicaragua for regional development
Education
Associate Degree - Network Administration
Florida Technical College
Pembroke Pines, FL07-2017
Skills
- Hardware & Software Troubleshooting
- Network Installation & Maintenance
- Preventive Maintenance & Diagnostics
- Smart Board & AV Systems Support
- Technical Documentation & User Support
- Inventory Control & Asset Management
- Team Collaboration & Communication
- IT Equipment Setup & Configuration
- Problem Solving/Critical Thinking
- Device Imaging & Deployment
- System Security & Compliance
- Customer Support & Training
- Network Support & Administration
- Windows Server (2012, 2016, 2019)
- Microsoft Azure (Intune for Education)
- Google Admin Console
- GoGuardian Admin
- Wireshark & Network Diagnostics
- Chromebook/Mobile Device Repair
- Fiber Optics & UTP Cable Installation
- Inventory Management (SAP, Destiny)
- Network troubleshooting
- Technical support
- Asset tracking
- Inventory management
- Effective communication
- Team collaboration
- Hardware troubleshooting
- PC refurbishment
- Troubleshooting and Diagnostics
- Software applications
- Software installation
- Help desk assistance
- Mobile device support
Certification
- CompTIA Network+, New Horizon Computer Learning Center, 02/22
- CompTIA A+, New Horizon Computer Learning Center, 06/21
- Certified Computer Repair, Iowa Western Community College
Languages
- English, Fluent
- Spanish, Fluent
Technical Proficiencies
Network Support & Administration, Windows Server (2012, 2016, 2019), Microsoft Azure (Intune for Education), Google Admin Console, GoGuardian Admin, Wireshark & Network Diagnostics, Hardware/Software Troubleshooting, Chromebook/Mobile Device Repair, Fiber Optics & UTP Cable Installation, Inventory Management (SAP, Destiny)
Timeline
Computer Technician
University Medical Center, UMC
02.2026 - Current
Computer Technician2
Golden Entertaiment,Inc.
10.2025 - 02.2026
Computer Technician
Clark County School District
07.2022 - Current
EVS Aide
University Medical Center (UMC)
02.2018 - 06.2022
Medical & Surgical Attendant
Jackson Health System
08.2015 - 01.2018
Cook
Canaletto Ristorante
02.2012 - 12.2014
Computer Repair Technician
Blue Energy Nicaragua Computer
01.2011 - 12.2011
Lead Screener
BICU
01.2006 - 12.2010
Associate Degree - Network Administration
Florida Technical College