Reyna Arenas

Experienced and dynamic food and beverage server with over seven years in high-volume restaurants. Demonstrates exceptional service delivery to guests from diverse backgrounds. Thrives in fast-paced and challenging environments, showcasing quick learning ability and the capacity to handle stress with ease. Utilizes strong critical thinking skills to proactively address challenges and ensure exceptional guest experiences.

• Server, The Twelve Thirty Club, Nashville, 08/01/21, Present, Well rounded in working with high volume in a fast paced environment, managing multiple projects of varied sizes at one time., Create a positive guest experience by building rapport and delivering exceptional service to each patron., Knowledgeable for 30+ food dishes and 30+ alcoholic beverages, Highly skilled in upselling food and bar orders., Serve and engage with up to 50 guests every day., Certified as a server trainer, training up to 3 new hires a month., Manage cash and credit card transactions accurately, reconciling payments at the end of each shift., Exceptional in crisis and time management and communication., Able to quickly and accurately use POS., Studied and memorized popular cocktail recipes, local beers, and wines in order to give quality recommendations to guests., Maintained a cleanly work environment.
• Bartender, Czann's, Nashville, 07/01/20, 09/01/21, Knowledgeable about all brews made in house in order to serve each guest according to their preference., Used POS in a timely and efficient manner., Greeted and created rapport with every patron., Maintained a clean and organized bar area., Manage cash and credit card transactions accurately.
• Cashier, Martin's BBQ Joint, Nashville, 10/01/19, 03/01/21, Knowledgeable about all menu items in order to serve guests proficiently., Greet and communicate with over 100 guests a day., Manage cash and credit card transactions accurately., Maintain a clean environment throughout the whole restaurant.