Victor Freitas
Orlando,FL
Summary
Dynamic server with extensive experience at Ava MediterrAegean, excelling in menu recommendations and delivering exceptional service. A team player with strong problem-solving skills, I consistently enhanced guest satisfaction and contributed to increased sales through attentive communication and a warm, friendly demeanor. Bilingual, I effectively engage diverse clientele to create memorable dining experiences.
Overview
2
2
years of professional experience
Work History
Server
Ava MediterrAegean
Orlando, FL
02.2023 - 06.2025
- Trained and acclimated new servers to restaurant's culture and operations.
- Managed opening and closing duties to facilitate restaurant operations.
- Cleared dishes from tables during and after meal service to maintain clean dining area.
- Calculated charges, issued table checks and collected payments from customers.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Managed tables throughout dining room to execute service at highest level.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Worked with management to coordinate special functions and events.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Provided exceptional service to high volume of daily customers.
- Maintained thorough knowledge of menu to describe dining options.
- Leveraged proper serving etiquette to promote inviting dining atmosphere.
Education
Associate of Science - Civil Engineering
University of Central Florida
Orlando, FL05-2026
Skills
- Problem-Solving
- Menu Recommendations
- Safe Food Handling
- Liquor, Wine and Food Service
- Team Player
- Order Accuracy and Delivery
- Warm and Friendly
- Bilingual
- Verbal and Written Communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Recognized as Employee of the year two consecutive years for outstanding performance and team contributions.
- Consistently maintained high customer satisfaction ratings.
Timeline
Server
Ava MediterrAegean
02.2023 - 06.2025
Associate of Science - Civil Engineering
University of Central Florida
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