Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reyna Borboa

Tucson,AZ

Summary

Driven and bilingual professional with a proven track record at Party City, enhancing customer relations and achieving service goals through effective communication and knowledge. Skilled in forklift operation and maintaining safety standards, I excel in multitasking and prioritizing tasks. Demonstrates an upbeat personality and proficiency in Microsoft Office, contributing to improved process efficiency and problem-solving.

Overview

7
7
years of professional experience

Work History

Customer Service Associate

Party City
Tucson, AZ
10.2017 - 11.2017

•Educated customers on special pricing opportunities and company offerings.

•Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.

•Consulted with customers regarding needs and addressed concerns.

•Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

General Warehouse Associate

HomeGoods Distribution Center
Tucson, AZ
09.2018 - Current

Forklift Operator

• Securely move boxes and packages from the docks to the corresponding departments.

•Updated inventory and production information using warehouse management systems and scanner guns.

•Part of the safety committee; help ensure that associates are following the proper safety rules to make sure they get home safe.

• Problem solving; looking for missing pallets and helping with the purge.

Layup Experience

•Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department .

•Used pallet jacks to move items to and from warehouse locations.

•Monitored work areas for cleanliness and functionality and removed obstacles for safety.

•Recognized defective material and reported issues to management.

• Problem solved day to day problem and helped with the purge and linking audits.

Processing Experience

•Packed and labeled merchandise to prepare for loading and shipment to stores.

•Labeled boxes and placed in outbound collection areas.

•Monitored product quality, reporting problems to mitigate safety issues and improve processes.

•Packaged fragile items with protective padding to prevent damages during shipments.

•Picked up heavy objects using proper lifting techniques to avoid personal injuries.

Education

Pima Rose Academy
Tucson, AZ
2017

Skills

Skills

Spanish and English speaker

Material Loading and Unloading

Cleaning and Organization Materials

Sorting and Labeling

Forklift Operation

Heavy Lifting

Pallet Jacks

Upbeat and Positive Personality

Multitasking and Prioritization

Microsoft word

Excel

Damage Reports Problem-Solving

Basic Mathematics

Timeline

General Warehouse Associate

HomeGoods Distribution Center
09.2018 - Current

Customer Service Associate

Party City
10.2017 - 11.2017

Pima Rose Academy
Reyna Borboa