Nathan Latifi
Odessa,Florida
Summary
Hello! I'm Nathan Latifi, a highly motivated individual with a passion for customer service and remote work. I'm seeking new opportunities to utilize my skills and experience in these areas. I hold a certificate in Photoshop and have mastered Excel and PowerPoint, making me well-equipped to handle any task that comes my way. I'm currently pursuing an associate's degree at St. Petersburg College, and I take pride in my strong work ethic and dedication to furthering my education.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Customer Service Associate
CVS
Odessa, FL
01.2020 - 06.2021
- Responded to customer calls and emails to answer questions about products and services.
- Informed customers about special promotions and provided detailed information for various products.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Sales Representative
Barnes & Noble
Odessa, FL
01.2022 - 01.2023
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
General Manager
Chipotle
Odessa
01.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed budget implementations, employee evaluations, and contract details.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
Associate of Arts - Business
St. Petersburg College
Tarpon 08.2021 - Current
High School Diploma -
Sunlake Highschool
Land O' Lakes, FL 01.2017 - 01.2021
Skills
Which adds to my versatility in any teamSkillsProficient in computersCertificate in PhotoshopMastery in Excel and PowerPointExcellent customer service skillsStrong remote work experienceHighly charismatic and dependable
Timeline
General Manager
Chipotle
01.2023 - Current
Sales Representative
Barnes & Noble
01.2022 - 01.2023
Associate of Arts - Business
St. Petersburg College
08.2021 - Current
Customer Service Associate
CVS
01.2020 - 06.2021
High School Diploma -
Sunlake Highschool
01.2017 - 01.2021