Reyna Castro

• Guide, mentor, and grew my team by setting clear goals for getting things done, taking care of customers, staying safe, and running operations smoothly.

• Build daily workload plans and assignments to ensure teams complete priorities including freight, replenishment, pulls, audits, zoning, reshop, and merchandising.

• Coach the team the ropes on new ways of doing things, like setting up the sales floor, rearranging products, and working together across different areas to make them more capable and confident in their roles.

• Work closely with store leaders and the Asset Protection team to identify operational needs, keep security standards high, and safeguard merchandise.

• Use performance and operational data to identify opportunities, complete follow-up, and improve attendance, training completion, backroom health, and INF performance.

• Maintain strong team relationships through consistent communication, coaching, recognition, and professional accountability.

We got a big award for doing a great job with our products and making sure our brand looks good.

• Provided top-notch service to customers while helping out with beauty and style tasks in a busy store setting.

• Executed freight, replenishment, pulls, audits, reshop, zoning, and sales floor maintenance while meeting daily priorities.

• Supported visual merchandising, new-set execution, floor transitions, and presentation standards.

• Helped train and support my teammates, working closely with leaders and other teams to get the job done.

• Maintained organized fitting rooms, sales floors, and work areas while following safety and operational standards.