Reyna Gil Salcedo
Miami Gardens
Summary
Results-oriented retail management professional with significant experience at A&R Online Store. Expertise in ICD-10 coding and strong customer service capabilities. Skilled in financial management and inventory control, driving operational efficiency and team performance. Dedicated to achieving exceptional outcomes through effective leadership and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Owner / Manager
A&R Online Store
07.2021 - Current
- Managed retail operations, overseeing sales, inventory, and record-keeping to ensure smooth daily functions.
- Developed organizational systems for tracking products, orders, and transactions, enhancing operational efficiency.
- Maintained precise financial records and processed payments, supporting accurate financial reporting.
- Provided excellent customer service and resolved client inquiries efficiently.
Store Manager
Juliet Finest Clothing
01.2018 - 01.2020
- Supervised staff, managed inventory, and ensured accurate daily sales reporting.
- Resolved customer complaints, enhancing satisfaction and loyalty.
- Maintained accurate sales, payroll, and schedule records to support operational efficiency.
Server (Evening)
El Sol Restaurant
01.2016 - 01.2018
- Delivered attentive customer service to enhance guest experience in fast-paced environment.
- Executed cash and credit transactions with precision to ensure financial accuracy.
- Trained new staff on procedures and customer service standards to promote consistency and quality.
Education
Associate of Science - Medical Billing And Coding
Keiser University
Fort Lauderdale, FL02-2026
High School Diploma - Office Manager Certificate -
Career Online High School
Fort Lauderdale, FL11-2022
Skills
- Medical coding
- Health records systems
- Healthcare software
- Billing software
- Microsoft Office proficiency
- Team leadership
- Business development
- Operational efficiency
- Attention to detail
- Organizational skills
- Customer service excellence
- Problem-solving abilities
- Multitasking skills
- Ethical standards
- Communication skills
Certification
• Certified Notary Public, 11/2022
• Basic Life Support Adult CPR and AED Training, 07/2023
• HIPAA Compliance Training, 07/2023
• Basic Life Support Adult CPR and AED Training, 07/2023
• HIPAA Compliance Training, 07/2023
Accomplishments
- Successfully managed a retail business independently, overseeing financial records and operations.
- Certified Notary Public since 2022, demonstrating professionalism and legal compliance.
- Completed medical billing and coding training, preparing for entry-level healthcare roles.
References
References available upon request.
Timeline
Owner / Manager
A&R Online Store
07.2021 - Current
Store Manager
Juliet Finest Clothing
01.2018 - 01.2020
Server (Evening)
El Sol Restaurant
01.2016 - 01.2018
Associate of Science - Medical Billing And Coding
Keiser University
High School Diploma - Office Manager Certificate -
Career Online High School