Sared Santana
Port Saint Lucie,FL
Summary
Recent graduate with foundational knowledge in medical coding and billing and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
1
1
Language
1
1
Certification
2027
2027
years of professional experience
Work History
Owner/Manager
Top Level Grounds, LLC
2020 - Current
- Developed and implemented efficient landscaping processes to enhance service delivery.
- Supervised team members, fostering collaboration and improving productivity on job sites.
- Managed client relationships, ensuring satisfaction through effective communication and service follow-up.
- Streamlined project management workflows, reducing turnaround time for landscaping projects.
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and payroll.
Medical Receptionist
Bee Well Pediatrics
2017 - 2020
- Greeted and assisted patients in a friendly, professional manner to enhance overall experience.
- Managed appointment scheduling using electronic health record system to optimize clinic workflow.
- Verified patient information and insurance details to ensure accuracy and compliance with policies.
- Processed patient check-ins and check-outs efficiently, reducing wait times for services.
- Maintained organized patient records and ensured confidentiality in accordance with HIPAA regulations.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Receptionist/Secretary's Assistant
Rosenthal, Levy, Simon & Sosa
2015 - 2017
- Greeted visitors and directed them to appropriate personnel, ensuring a welcoming environment.
- Managed multi-line phone system, efficiently routing calls to relevant departments.
- Scheduled appointments and maintained calendar for office executives, optimizing time management.
- Implemented filing system improvements, enhancing document retrieval efficiency for staff.
- Provided administrative support by preparing documents and reports as needed for meetings.
Medical Office Manager
Dr. Delvis A. Celdran, MD, PA
2013 - 2015
- Assisted in generating revenue by making payment arrangements, collecting accounts, and monitoring and pursuing delinquent accounts.
- Managed daily office operations, ensuring efficient patient flow and resource allocation.
- Collected delinquent accounts by establishing payment arrangements, monitoring payments, and following up with patients when payment lapses occur.
- Implemented scheduling systems to optimize appointment management and reduce patient wait times.
Education
Associate of Arts -
Indian River State College
Ft. Pierce, FL2014
Medical Coder/Biller -
Indian River State College
Ft. Pierce, FL2026
Skills
- Medical Coding
- Healthcare Billing
- Insurance Claims Processing
- Regulatory Compliance
- Patient Communication
- Revenue Cycle Management
- ICD-10 and CPT Coding
- Electronic Health Records
Certification
- Certified Coding Associate (CCA) - American Health Information Management Association, 2026
Languages
Spanish
Native or Bilingual
Timeline
Owner/Manager
Top Level Grounds, LLC
2020 - Current
Medical Receptionist
Bee Well Pediatrics
2017 - 2020
Receptionist/Secretary's Assistant
Rosenthal, Levy, Simon & Sosa
2015 - 2017
Medical Office Manager
Dr. Delvis A. Celdran, MD, PA
2013 - 2015
Medical Coder/Biller -
Indian River State College
Associate of Arts -
Indian River State College