Reyna Hernandez
Upland,CA
Summary
To secure a position in your organization that offers a challenge and opportunity for my career development while serving the organization to the best of my capabilities. I would like to gain new skills while utilizing my current area of expertise and services within a positive environment. Skilled performance artist with solid background in roles. Audience-driven and dedicated to giving engaging and acclaimed performances on demanding schedules. Collaborative, hardworking, and driven to always be improving craft.
Overview
5
5
years of professional experience
Work History
Outdoor Vending Carts (ODV) Lead Cast Member
Disneyland Resort
Anaheim, USA
04.2023 - Current
- Operating the POS system, including the proper handling of and responsibility for the accuracy of the cash drawer, credit cards, travelers' checks, gift cards, and redeemed coupons.
- Completing repetitious tasks while maintaining quality can problem-solve and create appropriate solutions.
- Operating, preparing (dry stocking and stocking), and cleaning of all carts.
- Verifying audits and cash handling.
- Help new cast members with any questions, and give them guidance when needed.
- Provided exceptional customer service by greeting guests upon arrival and answering questions about products or services offered.
Team Member
Regal Mountain Theaters
Ontario, USA
12.2019 - 04.2023
- Operating the POS system, including the proper handling of and responsibility for the accuracy of the cash drawer, credit cards, travelers’ checks, gift cards, redeemed coupons, discount tickets, passes, as well as concession stock inventory.
- Promoting the Regal Crown Club program.
- Operating, preparing, and cleaning of all concession-related equipment.
- Upselling/Suggestive selling.
- Assisting with all opening and closing duties, as assigned by management.
Education
Bachelor’s Degree - Public Health
CAL STATE LA
true05-2025
HIGH SCHOOL DIPLOMA -
Upland High School
Upland, CA06.2021
Skills
- Cash/Credit Card Handling
- POS system management
- Positive attitude
- Customer service
- Reliable
- Team player
- Quick learner
Affiliations
- CovEducation Agency
- is an educational non-profit that provides free tutoring and mentorship to K-12 students from low-income communities or underrepresented backgrounds. My role at this agency was part of the Public Relations Team, which created media graphics videos, interviewed, and brainstormed ideas for projects to showcase the agency’s work and importance
- Yearbook/ASB
- People P.E.
- I was a mentor and did daily exercises helping my disabled peers in High School
Timeline
Outdoor Vending Carts (ODV) Lead Cast Member
Disneyland Resort
04.2023 - Current
Team Member
Regal Mountain Theaters
12.2019 - 04.2023
Bachelor’s Degree - Public Health
CAL STATE LA
HIGH SCHOOL DIPLOMA -
Upland High School
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