Jasman Samra
Visalia,CA
Summary
Customer-focused professional with extensive experience in high-volume guest service and event coordination. Proven track record of ensuring smooth logistics and authentic guest engagement. Expertise in balancing operational efficiency with customer satisfaction in fast-paced environments. Strong collaborator dedicated to supporting team success and seamless event execution.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Outdoor Vending/Stocker Cast Member
Walt Disney World – Animal Kingdom
Orlando, Florida
08.2024 - 08.2025
- Managed inventory and synchronized timely restocking to maintain product availability.
- Served hundreds of guests daily in a fast-paced environment, ensuring exceptional customer experiences.
- Achieved recognition for transaction accuracy and collaborative teamwork, upholding Disney standards.
Rental Event Assistant
San Joaquin River Parkway & Conservation Trust
Fresno, California
01.2022 - 08.2024
- Monitored on-site events, engaging with guests to facilitate smooth operations.
- Coordinated vendor compliance with event guidelines, overseeing setup and teardown.
- Supported fruit picking efforts during harvest events to enhance guest experience.
Administrative Assistant Intern
Harman Trucking, Inc.
Fresno, California
08.2017 - 03.2020
- Organized office databases to enhance compliance and streamline logistics processes.
- Handled inquiries via email, telephone, and social media to improve customer engagement.
- Coordinated dispatch schedules and communicated with drivers to ensure timely operations.
Education
Human Resources Certificate
UC San Diego Extended Studies
San Diego, CA01-2027
Bachelor of Science - Recreation Administration
California State University, Fresno
Fresno, CA05-2022
Skills
- Inventory management
- Event coordination
- Event planning
- Scheduling
- Customer service
- Guest engagement
- Vendor compliance
- Product promotion
- Microsoft Office
- Google Workspace
- Team collaboration
- Time management
- Problem Solving
- Project management
- Strong teamwork
- Office organization
Certification
- Skills Microsoft Project Training
- Google Technical Support Fundamentals
- Google System Administration
- CSUF Serving Youth At Risk
Timeline
Outdoor Vending/Stocker Cast Member
Walt Disney World – Animal Kingdom
08.2024 - 08.2025
Rental Event Assistant
San Joaquin River Parkway & Conservation Trust
01.2022 - 08.2024
Administrative Assistant Intern
Harman Trucking, Inc.
08.2017 - 03.2020
Human Resources Certificate
UC San Diego Extended Studies
Bachelor of Science - Recreation Administration
California State University, Fresno