Reyna Morcus
Loxahatchee Groves,FL
Summary
Nurse Manager with over 5 years of leadership experience and 12 years in clinical roles within a quaternary care facility. Expertise in clinical operations and acute care, demonstrating exceptional communication and time management skills. Recognized for serving as a compassionate patient advocate and a valuable mentor for new nurses, fostering a collaborative team environment. Committed to enhancing nursing efficiency and achieving optimal patient outcomes through effective team leadership.
Overview
12
12
years of professional experience
Work History
NURSE MANAGER
MEMORIAL REGIONAL HOSPITAL
HOLLYWOOD, USA
04.2022 - Current
- Direct oversight of clinical operations of a 24hr Emergency Department of 140 beds at a level one trauma center.
- Manage a team of over 230 employees.
- Supported implementation of strategic initiatives for department.
- Assure quality patient care with respect to the standards and policies of our facility.
- Managed conflicts and complaints to achieve satisfactory outcomes for patients and employees.
- Responsible for hiring, onboarding, scheduling, and performance management of staff inclusive of evaluations, counseling, and employee growth to ensure the mission and vision of the organization is carried out.
- Led development of unit-based performance improvement initiatives.
CLINICAL NURSE MANAGER
MEMORIAL REGIONAL HOSPITAL
04.2019 - 04.2022
- Managed daily operations of Level One Trauma Center Emergency Department with an average patient volume of 200-250 per day.
- Managed diverse workforce including Registered Nurses, Paramedics, and other healthcare professionals.
- Directed quality patient-centered care delivered by over 70 staff members per shift.
- Collaborated with Administrative Officers and Inpatient Float Pool Leadership to ensure timely services.
- Skilled in managing payroll through TASS System, including daily productivity management.
- Clinical Manager lead trainer.
REGISTERED NURSE, EMERGENCY DEPARTMENT
MEMORIAL REGIONAL HOSPITAL
03.2015 - 04.2019
- Bedside RN: Responsible for the systematic, patient-centered approach to assess, diagnose, plan, implement, and evaluate care for individuals.
- Preceptor: Precepted new and experienced nurses.
- Charge Nurse: Supervised care for 20-35 patients within a designated ED zone.
- Critical Response Team Nurse: Rapidly assesses patient conditions for signs of deterioration, taking action to prevent further decline. Collaborates with multidisciplinary teams to ensure effective communication and coordination. This role involves timely assessments, immediate interventions, critical support, and patient and family education. The Critical Response Nurse plays a key role in stabilizing patients, optimizing outcomes, and maintaining high standards of care in high-pressure environments.
REGISTERED NURSE, 6south Telemetry
07.2012 - 03.2015
- Bedside RN: Responsible for the systematic, patient-centered approach to assess, diagnose, plan, implement, and evaluate care for individuals.
- Preceptor: Precepted new and experienced nurses.
- Charge Nurse: Supervised care for a unit of 47 patients.
Education
BACHELORS OF SCIENCE - NURSING
GRAND CANYON UNIVERSITY
08-2025
ASSOCIATES - SCIENCE OF NURSING
BROWARD COLLEGE
05-2012
Skills
- Leadership
- Mentorship
- Strong Verbal Communication
- Process Improvement
- Strategic Decision Making
- Effective Conflict Resolution
- Scheduling
- Experience with Payroll Processing
- Performance Management
References
Available upon request
Languages
- English
- Spanish
Accomplishments
- Reduced blood culture contamination rate to less than one percent.
- Reduced the CAUTI rate by decreasing the foley insertion rate by 67% in 12 months.
- Increased employee satisfaction and employee engagement.
- Reduced ED pull time by implementing electronic patient handoff.
- Maintained and increased EDCAHPS scores during Emergency Department renovation and construction.
- Increased BCMA scanning compliance to greater than 98%.
- Implemented Code, Stroke, Sepsis, and Trauma narrator in the EPIC ASAP system.
- Implemented a Unit Practice Council within the Emergency Department.
- Member of the Nurse Manager Council.
- Lantern Award received September 2024 through the ENA.
Timeline
NURSE MANAGER
MEMORIAL REGIONAL HOSPITAL
04.2022 - Current
CLINICAL NURSE MANAGER
MEMORIAL REGIONAL HOSPITAL
04.2019 - 04.2022
REGISTERED NURSE, EMERGENCY DEPARTMENT
MEMORIAL REGIONAL HOSPITAL
03.2015 - 04.2019
REGISTERED NURSE, 6south Telemetry
07.2012 - 03.2015
BACHELORS OF SCIENCE - NURSING
GRAND CANYON UNIVERSITY
ASSOCIATES - SCIENCE OF NURSING
BROWARD COLLEGE
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