Reyna Orellana
Glen Burnie ,MD
Summary
Dedicated team player with experience in customer-facing roles. Skilled in effective communication, decision-making, and enhancing guest satisfaction through attention to detail. Committed to creating memorable experiences while managing diverse responsibilities.
Detail-oriented professional with strong multitasking abilities in fast-paced environments. Proven track record in delivering exceptional customer service and ensuring positive guest experiences.
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Overview
6
6
years of professional experience
Work History
Waitress
Glen Burnie, MD
01.2026 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Delivered food and beverages accurately while adhering to safety standards.
- Assisted with menu knowledge, enhancing guest experience through recommendations.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
Babysitter
Glen Burnie, MD
01.2020 - Current
- Supervised children's activities to ensure safety and engagement.
- Developed age-appropriate educational games to enhance learning experiences.
- Communicated effectively with parents regarding child development and daily activities.
- Managed schedules for children's meals, naps, and recreational activities.
- Played games, worked on puzzles, and read books to young children.
Hostess
Pasadena, MD
08.2024 - 01.2026
- Greeted and seated guests promptly, enhancing overall dining experience.
- Answered phone calls and handled customer request
- Maintained a clean and organized front entrance and dining area
- Managed waitlists and reservations to maintain efficient table flow
- high-volume dining environment
Education
High School Diploma -
Glen Burnie High School
Glen Burnie MDSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Decision-making
Accomplishments
Winner of school-wide March Madness tournament
Make Honor Roll every quarter
Active member of DECA
3.6 gpa
Languages
Spanish
Native or Bilingual
Interests
- Dancing
- Team Sports
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- I like to make music and play instruments such as the violin
- I love to travel
Timeline
Waitress
01.2026 - Current
Hostess
08.2024 - 01.2026
Babysitter
01.2020 - Current
High School Diploma -
Glen Burnie High School