Reyna Alejandra Calvillo
Hanover,MD
Summary
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.
Overview
10
10
years of professional experience
Work History
Professional Mover
BlACK RINO LLC
Germantown, MD
01.2017 - Current
- Operated with safety and skill to avoid accidents and delays.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Helped train new employees in safe practices and warehouse procedures.
- Maintained clean, orderly work environment free of hazards.
- Inspected items for damage and reported issues to supervisor for resolution.
- Followed verbal and written instructions to properly move and ship products.
- Followed safety protocols to prevent accidents and injuries.
- Communicated with customers courteously and professionally to drive satisfaction.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
Sales Representative
Furniture & Rug Depot
Gaithersburg, MD
03.2014 - 09.2015
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales.
- Negotiated contracts with clients and developed relationships with key personnel.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
High School Diploma -
Clarksburg High School
Clarksburg, MD09.2007
Skills
- Resourcefulness
- Verbal and Written Communication
- Problem-Solving Skills
- Adaptable Nature
- Customer Service Excellence
- Reliable and Responsible
- Bilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Professional Mover
BlACK RINO LLC
01.2017 - Current
Sales Representative
Furniture & Rug Depot
03.2014 - 09.2015
High School Diploma -
Clarksburg High School