REYNALDA BUGGAGE
NEW ORLEANS,LA
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Bartender
Voodoo Chicken Shack
New Orleans, LA
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Server
Ruth Chris Steakhouse
New Orleans
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Hospitality Worker
Children’s Hospital Main Campus
New Orleans, LA
03.2024 - 06.2024
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
- Ensured safety guidelines were followed by all team members to create a secure environment for guests and staff alike.
Housekeeper
Courtyard by Marriott
Metairie, LA
01.2024 - 05.2024
- Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
- Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
- Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
- Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
- Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards
- Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
- Received recognition from management for consistently achieving high scores on cleanliness inspections conducted by supervisors
- Developed strong relationships with regular guests through personalized service resulting in XX% increase in positive online reviews
Crew Member
Burger King
New Orleans, LA
07.2023 - 10.2023
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
Caregiver
Americare Senior Living
Houston, TX
06.2023 - 09.2023
- Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and wellbeing
- Assisted with daily activities such as bathing, dressing, grooming, and medication management
- Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
- Maintained a clean and organized living environment for clients by performing light housekeeping duties
- Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
- Provided companionship and emotional support to alleviate feelings of loneliness or isolation
- Collaborated with healthcare professionals, family members, and other caregivers to ensure continuity of care
- Responded quickly during emergencies such as falls or sudden illnesses by providing first aid assistance while waiting for medical help
- Maintained confidentiality regarding sensitive personal information about clients at all times
Team Member
Willie’s Chicken
New Orleans, LA
02.2023 - 06.2023
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction
Education
High School Diploma -
Delgado Community College
New Orleans, LASkills
- Cleaning Experience
- Cash Handling
- Computer skills
- Home Care
- Laundry
- Cooking
- Marketing
- Microsoft Word
- Call center
- Customer service
- Sales
- Typing
- Communication skills
- Childcare
- Senior care
- Cash register
- Retail sales
- Problem management
- Windows
- Leadership
- Tax experience
- Driving
- Guest services
- Product demos
- Help Desk
- Bartender
Certification
Driver's License
Assessments
- Work style: Reliability, 06/01/23, Proficient
- Delivery driver, 08/01/23, Proficient
Personal Information
Authorized To Work: US for any employer
Timeline
Hospitality Worker
Children’s Hospital Main Campus
03.2024 - 06.2024
Housekeeper
Courtyard by Marriott
01.2024 - 05.2024
Crew Member
Burger King
07.2023 - 10.2023
Caregiver
Americare Senior Living
06.2023 - 09.2023
Team Member
Willie’s Chicken
02.2023 - 06.2023
Driver's License
Bartender
Voodoo Chicken Shack
Server
Ruth Chris Steakhouse
High School Diploma -
Delgado Community College