Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reynaldinia Previl

Miami

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Customer Service Associate

Ross Stores
03.2024 - 06.2025
  • Answered phone calls promptly, providing assistance and information to customers.
  • Resolved customer complaints with empathy and professionalism, enhancing customer satisfaction.
  • Assisted customers with product inquiries and selections.
  • Educated customers on store promotions and loyalty programs.
  • Processed transactions accurately at the cash register.
  • Processed customer payments accurately, contributing to smooth transaction flow.
  • Maintained a clean and organized sales floor environment.
  • Receiving and organizing new inventory

Pharmacy Technician Trainee

Jackson North Medical Center
Miami
05.2024 - 12.2024
  • Assisted pharmacists in filling prescriptions, counting pills and labeling bottles.
  • Assisted pharmacists in preparing and dispensing medications to patients.
  • Collaborated with healthcare team to ensure effective patient care delivery.
  • Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
  • Maintained accurate inventory of pharmaceutical supplies and medications.
  • Organized drugs by expiration date to ensure freshness.
  • Maintained clean and organized pharmacy shelving and work areas.

Education

Pharmacy Technician Program - Pharmacy

Miami Dade College
Miami , FL
01.2024 - 12.2024

Skills

  • Customer assistance
  • Answering phone calls
  • Inventory management
  • Product sourcing
  • Coordination support

Certification

Certified Pharmacy Technician, Pharmacy Technician Certification Board

Timeline

Pharmacy Technician Trainee

Jackson North Medical Center
05.2024 - 12.2024

Customer Service Associate

Ross Stores
03.2024 - 06.2025

Pharmacy Technician Program - Pharmacy

Miami Dade College
01.2024 - 12.2024
Reynaldinia Previl