Reynaldo Herbert

• Analyzed customer needs and wants then provided insurance policies for effective coverage on over 30 Auto and Home bundles, and 15 Life policies and 1 business line.
• Led team members in marketing strategies to over 15 local communities and over 100 homes. Serviced existing customers, assisting members with coverage questions and accurately processing policy endorsements on a daily basis to an average of 10 customers each day.

• Finalized investigations, evaluated, and settled total loss auto claims in collaboration with an average of 4 customers a day, along with resolving repairs with auto body shops.
• Maintained some communication with attorneys in minor property damage or injury claims.
• Communicated with over 50 businesses on a daily basis to resolve claims and repairs. Interviewed 8 witnesses by telephone daily.

• Used cold calling expertise to drive business development and increase revenue for over 80 target markets.
• Retained clients by promptly resolving customer acquisition, providing value and promoting quality in target markets.

Partner Sales Manager

• Led a team of 12 sales reps to fulfill the business development needs of 40 different small businesses.
• Included a broad range of business industries to become educated in. Daily task included training, developing and cultivating a team with members from various backgrounds.

Partner sales representative

• Key role in developing 4 businesses assigned to me. Job duties included 135 cold calls a day to offer different services to fulfill sales goals for business growth.

• Analyzed and provided weather data from worldwide weather stations, satellites, radars and remote sensors to Warfighters for the 618th Air Operations Command and Tanker Airlift Control Center at Scott Air force base.
• Handled confidential information with integrity and professionalism.
• Integrated & delivered 24/7 Global Mobility Air Force weather support & tailored weather intel to shape planning in Department of Defense (DOD) largest Air Operations Center.
• Provided customers such as Pilots, Flight managers, Air Traffic controllers, and other DOD personnel with weather reports and forecasts in a fast-paced setting.
• Gathered real-time tropical storm data to provide accurate forecast for disaster relief team missions around the Globe, which included coded weather reports for transmission over international networks.
• Delivered in person weather briefings to over 50 DOD customers daily, that are tailored to individual and group needs.

• Refilled medications, and helped customers with prescriptions.
• Cashier- Operated cash register and answered customer questions and provided store information.