Reynaldo Ramos-Crespo
La Vergne,Tennessee
Summary
Accomplished Certified Trainer and Culinary Professional with expertise in performance assessment and coaching techniques. At Darden Restaurants Inc, enhanced guest satisfaction through innovative training programs and collaboration. Skilled in public speaking and new hire training, consistently achieving high trainer evaluations. Proficient in culinary operations, mentoring junior chefs to elevate team performance.
Overview
2
2
years of professional experience
Work History
Certified Trainer/Cook
Darden Restaurants Inc
09.2022 - 05.2024
- Developed and delivered engaging training materials for staff onboarding and skill enhancement.
- Assessed employee performance through evaluations and provided constructive feedback.
- Implemented best practices in customer service, enhancing guest satisfaction levels.
- Collaborated with management to identify training needs and tailor programs accordingly.
- Utilized various training tools and technologies to enhance learning experiences.
- Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
Culinary Professional
Olive Garden
09.2022 - 05.2024
- Assisted in food preparation, ensuring adherence to safety and hygiene standards.
- Learned kitchen equipment operation and maintenance for efficient workflow.
- Supported team in organizing ingredients and supplies for daily service.
- Collaborated with chefs to ensure timely meal delivery during peak hours.
- Maintained cleanliness of workstations and dining areas to enhance guest experience.
- Mentored junior chefs on proper culinary techniques, elevating overall team performance and quality of dishes presented.
- Collaborated with kitchen staff to maintain efficient workflows, reducing food preparation time and waste.
Education
High School Diploma -
La Vergne High School
La Vergne, TN2018
Skills
- Performance assessment
- Coaching techniques
- Training needs analysis
- Public speaking
- Training and coaching
- New hire training
Languages
English
Spanish
Timeline
Certified Trainer/Cook
Darden Restaurants Inc
09.2022 - 05.2024
Culinary Professional
Olive Garden
09.2022 - 05.2024
High School Diploma -
La Vergne High School