Reynaldo Torres
Amityville,NY
Summary
Accomplished Vice President at T&G Fleet Solutions and former General Manager at North Eastern Bus Rebuilders, I excel in operations management and customer service. Expert in electrical diagnostics and mechanical repairs, I led teams to achieve a 96% service rate, demonstrating strong leadership and technical prowess. My strategic approach significantly enhanced efficiency and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Vice President
T&G Fleet Solutions
Farmingdale, NY
07.2019 - Current
- Supervise field service maintenance and repairs both locally and out of state.
- Perform field service maintenance & repairs.
- Manage & organize inventory .
- Perform federal annual DOT inspections.
- Schedule all oil deliveries and waste oil pick ups.
- Schedule disposal pick ups of used filters.
General Manager/Maintenance Technician
North Eastern Bus Rebuilders
John F Kennedy International Airport
12.2007 - 04.2021
- General manager and head of maintenance for Port Authority buses for both JFK and Laguardia Airport.
- Responsible for ensuring all buses are compliant for DOT inspections.
- Responsible for leading a team thru (2)entire 2 year midlife refurbishment for Port Authority Buses.
- Overseeing all project decisions and goals.
- Managed a diverse team of individual technicians.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Responsible for quality control of all work completed.
- Responsible for quality control of all inventory and parts used to complete work orders.
- Managed and performed and major MTA lithium battery contract.
- Traveled consistently for 5 years to Puerto Rico maintaining a hybrid bus warrantee contract all while managing operations in JFK and LGA. Maintained a 96% in service rate while running both locations.
Education
Automotive Mechanics
Universal Technical Institute of Massachusetts
Norwood, MA01.2006
Skills
- Engine overhauls
- Comprehensive knowledge of electrical diagnostics and repairs
- Excellent proficiency in mechanical troubleshooting and repairs
- Trained in Heavy Duty cummins engines
- Trained in CNG (Compressed Natural Gas) engines
- Comprehensive knowledge of heavy duty machinery
- Training and mentoring of other team members
- Operations Management
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Vice President
T&G Fleet Solutions
07.2019 - Current
General Manager/Maintenance Technician
North Eastern Bus Rebuilders
12.2007 - 04.2021
Automotive Mechanics
Universal Technical Institute of Massachusetts