Reyna Nevaeh Sanchez
Commerce City,CO
Summary
Dedicated employee with experience in customer service and cleaning operations. Skilled in streamlining processes and training team members to enhance efficiency and service quality, ensuring high levels of customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Mile High Flea Market (Part Time)
Commerce City, CO
03.2024 - Current
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Greet customers as they walk through the door and respond promptly too their needs.
- Maintains cleanliness and organization of checkout area for optimal operations.
- Maintains professionalism and composure under stress and pressure.
- Collaborates with team members to streamline checkout processes during peak hours.
- Help fulfill orders during peak hours, as well as restocking and wiping down the food surfaces.
- Resolved customer complaints promptly to maintain high levels of satisfaction.
- Mentored new employees on my team, on procedures, policies, and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs. Including staying after to help clean the restaurant after closing.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Cleaning Crew Member
Wettigs Cleaning Services Inc. (Part Time)
Westminster, CO
01.2025 - 02.2026
- Led cleaning operations to maintain high standards of cleanliness across various houses.
- Trained new team members on effective cleaning techniques and safety protocols.
- Conducted regular inspections to ensure compliance with cleanliness and safety regulations.
- Streamlined cleaning processes, improving overall efficiency and service quality.
- Collaborated with team members to develop strategies for challenging cleaning tasks.
- Managed inventory of cleaning supplies, ensuring availability for all job sites.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Changed sheets and make beds, vacuumed couches and pet beds.
- Swept and mopped floors efficiently.
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
Shift Team Leader
Kentucky Fried Chicken (Part Time)
Denver, CO
08.2023 - 02.2024
- Supervised daily operations to ensure efficient service delivery and adherence to quality standards. (ex: Checking the chicken every two hours to make sure it was fresh enough to serve.)
- Trained new team members on operational procedures and customer service proficiencies.
- Monitored inventory levels, facilitating timely restocking of supplies and food items through weekly deliveries.
- Implemented safety protocols to maintain a clean and safe working environment.
Education
High School Diploma -
Westminster High School
Westminster, CO05.2024
Skills
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Conflict resolution
- Product knowledge
- Reliability and punctuality
- Cash handling and management
- Order taking
- Written and verbal communication
Timeline
Cleaning Crew Member
Wettigs Cleaning Services Inc. (Part Time)
01.2025 - 02.2026
Cashier
Mile High Flea Market (Part Time)
03.2024 - Current
Shift Team Leader
Kentucky Fried Chicken (Part Time)
08.2023 - 02.2024
High School Diploma -
Westminster High School