Reynier Lopez
Kissimmee,FL
Summary
Resourceful Houseperson known for high productivity and efficient task completion. Specialize in maintaining cleanliness, ensuring proper stock levels of supplies, and performing minor maintenance tasks with precision. Excel at time management, problem-solving, and adaptability to rapidly changing environments. Bring strong communication skills and ability to work well both independently and as part of a team to excel in hospitality settings.
Overview
8
8
years of professional experience
Work History
Houseperson
Walt Disney World Resort
Orlando, FL
05.2016 - 12.2023
- Greeted guests upon arrival and provided assistance with luggage.
- Cleaned and maintained public areas, such as lobbies, hallways, and restrooms.
- Replenished guest room amenities in a timely manner.
- Responded to guest inquiries regarding hotel services and facilities in a courteous and professional manner.
- Maintained cleanliness of storage areas for linen and other supplies.
- Assisted housekeeping staff with cleaning duties including vacuuming carpets, dusting furniture, polishing surfaces, changing linens, and restocking supplies.
- Delivered items to guests' rooms upon request.
- Reported maintenance problems promptly to the supervisor.
- Assisted in moving furniture as needed.
- Provided excellent customer service at all times.
- Cleaned carpets using hot water extraction method.
- Vacuumed and pre-treated carpets with appropriate cleaning solutions.
- Performed spot removal, stain treatment, and deodorization of carpets.
- Utilized industrial-grade carpet shampooers to deep clean carpets.
- Inspected carpets for damage prior to cleaning process.
- Moved furniture as necessary for access to carpeted areas.
Education
High School Diploma -
Raul Cepero
Cuba06-1995
Skills
- Maintenance Coordination
- Laundry Management
- Task Delegation
- Work Prioritization
- Guest Relations
- Window Cleaning
- Floor waxing
- Sanitization techniques
- Floor Vacuuming
Languages
Spanish
Native/ Bilingual
English
Elementary
Timeline
Houseperson
Walt Disney World Resort
05.2016 - 12.2023
High School Diploma -
Raul Cepero
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