Reynold Jones
Syracuse,NY
Overview
19
19
years of professional experience
Work History
Direct Support Professional
NYS Office For People With Developmental Disabilities
Syracuse, NY
11.2021 - Current
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
Uber Partner
Uber
Syracuse, NY
12.2017 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Helped passengers with luggage, collected fares and politely answered questions.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
Assistant Rural Carrier
USPS
Syracuse, NY
03.2020 - 01.2022
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
- Sorted mail according to order of address appearance for easy access in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Maintained records on customers with mail forwarding and change of address requests.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Driver Technician
Verizon Communications Inc
Syracuse, NY
10.2006 - 11.2017
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Education
Associate of Applied Science - Computer Information Systems
NYCCT
Brooklyn, NYGED -
NYS Dept of Education
Brooklyn NY04.1997
Skills
- Problem Identification
- Client Education
- Independent Living
- Patient Restraint
- Grocery Shopping
- Vital Signs Management
- Bedside Care
- Client Records Management
Timeline
Direct Support Professional
NYS Office For People With Developmental Disabilities
11.2021 - Current
Assistant Rural Carrier
USPS
03.2020 - 01.2022
Uber Partner
Uber
12.2017 - Current
Driver Technician
Verizon Communications Inc
10.2006 - 11.2017
Associate of Applied Science - Computer Information Systems
NYCCT
GED -
NYS Dept of Education
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