Work History
Education
Timeline
Internships
Generic
Reyvan Hall

Reyvan Hall

Work History

UCF- Academic Success Coach

UCF
01.2026 - Current
  • Collaborated with students to co-create success plans, navigated degree requirements and advocate for their educational needs.

• Successfully connected students with campus resources, resolving academic and personal issues efficiently.

• Enhanced student experience at UCF by delivering timely and accurate information.

Customer Service Associate

IntouchCX
08.2025 - Current
  • Assisted with customer support through inbound calls, emails, and chat interactions.
  • Attached various details to customers, ensuring clarity and responsiveness to inquiries.
  • Acquired and maintained comprehensive knowledge of all existing and new products and services.

Education

Bachelor of Science - Psychology

University of Central Florida
Orlando, FL
08-2028

Arts (AA) (Associate) -

Broward College
Pembroke Pines, FL
06.2021

Timeline

UCF- Academic Success Coach

UCF
01.2026 - Current

Customer Service Associate

IntouchCX
08.2025 - Current

Bachelor of Science - Psychology

University of Central Florida

Arts (AA) (Associate) -

Broward College

Internships

Introduction to Counseling Skills Internship

Intern Abroad

Remote

  • Collaborated with a highly established clinical psychologist and HR interventionist to enhance professional knowledge and skills.
  • Participated in mock sessions with psychologists to enhance counseling techniques.


Industrial/Organizational Psychology Intern

ServiceNow

Orlando, FL

  • Used critical thinking to integrate AI into work processes for enhanced decision-making.
  • Worked with AI-powered tools to streamline workflows.
  • Facilitated teamwork to enhance relationships with colleagues and stakeholders.
  • Aspired to leverage HR expertise to enhance workforce management in technology sectors.
Reyvan Hall