Rezan Denizmen
Greeter/ Server
Studio City,CA
Summary
Dynamic and results-oriented professional with a proven track record at Serra’s Dine & Dance, enhancing customer satisfaction through exceptional service and efficient event coordination at BG Events and Catering. Skilled in multitasking and organization, with a strong work ethic and a flair for creating memorable guest experiences. Demonstrated ability to exceed performance goals by leveraging skills in guest engagement and upselling techniques. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/ Hostess
Serra’s Dine & Dance
05.2019 - 12.2024
- Managed reservations efficiently.
- Provided warm welcomes to visitors and showed them to their tables.
- Served food and beverages promptly with focused attention to customer needs.
- Effectively handled numerous tables simultaneously while maintaining top-notch service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Ensured work areas were consistently clean by frequently bussing and resetting tables.
Event Planner
BG E Events and Catering
10.2016 - 09.2019
- Coordinated schedules and timelines for events.
- Leveraged social media platforms to create buzz around events, driving awareness and interest among target audiences.
- Performed face-to-face meetings to finalize contract for services and event details.
- Brainstormed and implemented creative event concepts and themes.
- Performed event coordination for larger parties and gatherings.
- Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
- Coordinate menu selections and specific needs with catering team.
Education
Graduate Certificate - Hospitality And Tourism Management
Nişantaşı Kiz Lisesi
Istanbul, Turkey 06.2015
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Cleanliness standards
- Menu memorization
- Food running
- High volume dining
- Team collaboration
- Food safety practices
- Table bussing
- Suggestive selling
- Point of sale operation
- Dining area maintenance
- Guest seating
- Table setting knowledge
- Food station setup
- Food and beverage pairings
- Banquet coordination
- Multitasking and organization
- Upselling techniques
- Buffet setup and takedown
- Menu item recommendation
- Positive guest interactions
- Responsible beverage service
Certification
- ServSafe Food Handler's Certification
- Responsible Beverage Service Training (RBST) Certificate
- Ketogenic Diet- Life Coach
Languages
English
Full Professional
German
Limited Working
Turkish
Native or Bilingual
Timeline
Server/ Hostess
Serra’s Dine & Dance
05.2019 - 12.2024
Event Planner
BG E Events and Catering
10.2016 - 09.2019
- ServSafe Food Handler's Certification
- Responsible Beverage Service Training (RBST) Certificate
- Ketogenic Diet- Life Coach
Graduate Certificate - Hospitality And Tourism Management
Nişantaşı Kiz Lisesi
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