Rezna Hill-Moore
Chicago,IL
Summary
Results driven Executive Administrative and Operations Leader supporting C-Suite executives through organizational changes, strategic realignment, and growth. Specializes in managing complex logistics and building systems that create clarity, accountability, and momentum across teams. Recognized for sound judgement, discretion, and a strong sense of urgency in driving top priorities to completion.
Overview
2026
2026
years of professional experience
Work History
Executive Assistant to the President
All Above All
2023 - Current
- Served as strategic administrative partner to the President during a critical organizational transition, including the spin-off from a federal fiscal sponsor to independent operations.
- Coordinated complex logistics across the organization, including executive scheduling, partner communications, board support, and internal workflows during periods of funding uncertainty and rapid change
- Led logistics for national convening's and advocacy effort's, including Hill Day events- managing travel, schedules, and meetings with congressional offices and national partners
- Provided cross-departmental support to executive, political, and operations teams, ensuring continuity of work amid shifting priorities and leadership demands.
Program Support Specialist Supervisor
CEDA
09.2022 - Current
- Supervised and supported a team of six staff members managing LIHEAP furnace and energy assistance programs across Cook County.
- Developed and implemented standard operating procedures that restored heat to over 300 homes while ensuring compliance with state and federal guidelines
- Delivered market and cost-analysis reporting to senior leadership to support state-level advocacy for increased funding thresholds and improved turnaround times
Project Manager /Program Facilitator
Chicago Public Schools (Ruggles Elementary)
02.2019 - 06.2022
- Designed, implemented, and facilitated a school-based wellness and grounding program for K-8 students, supporting CPS initiatives to reduce behavioral disruptions, and bullying
- Developed and delivered a structured curriculum integrating grounding techniques, breathwork, affirmations to improve student self-regulation, confidence, and classroom engagement
- Planned and executed recurring workshops in coordination with school leadership, aligning program delivery with district goals and classroom schedules
Assistant Store Manager
STARBUCKS
10.2016 - 12.2019
- Supervised, trained, and evaluated staff to improve performance, operational consistency, and internal advancement within a high-volume retail environment
- Led, coached and developed cross functional teams of baristas and shift supervisors, driving consistent performance, accountability and service excellence
- Managed daily labor planning, scheduling, and deployment to align staffing with peak demand while maintaining budget and service targets
Special Events Manager
The Art Institute Of Chicago
09.2013 - 09.2016
- Owned the full client lifecycle for high-value events, managing inquiries from initial prospect outreach through contract execution, end-to-end event execution with on-site oversight
- Collaborated cross-functionally with catering, security, facilities, finance, and executive leadership to align sales commitments with operational capacity.
- Developed and managed banquet service; supervised banquet staff and logistics team from 10-50 team members to prepare and execute galas, weddings and special events on AI property
HRIS Data Analyst
General Growth Properties
07.2008 - 08.2013
- Coordinated new hire onboarding and offboarding processes, including HRIS data entry and employee records management
- Screened resumes, conducted interviews, and partnered with hiring managers to build talent pipelines aligned with organizational culture and business needs
- Managed background checks, drug screenings, and compliance tracking while handling sensitive employee data with discretion
Education
Human Resources Management
California State University At San Bernardino
San Bernardino, CA08.2003
Skills
- Executive & C-suite support
- Strategic calendar, inbox priority management
- End-to-end event & convening logistics
- On-site execution & issue resolution
- Organizational transitions & scale support
- HR operations support
- Google workspace (Docs, Sheets Slides, Calendar, Drive)
- Mondaycom (project tracking & visibility)
- Rippling (HRIS)
Timeline
Program Support Specialist Supervisor
CEDA
09.2022 - Current
Project Manager /Program Facilitator
Chicago Public Schools (Ruggles Elementary)
02.2019 - 06.2022
Assistant Store Manager
STARBUCKS
10.2016 - 12.2019
Special Events Manager
The Art Institute Of Chicago
09.2013 - 09.2016
HRIS Data Analyst
General Growth Properties
07.2008 - 08.2013
Executive Assistant to the President
All Above All
2023 - Current
Human Resources Management
California State University At San Bernardino