Rhakiah Henderson
North Las Vegas
Summary
Dynamic professional with a strong hospitality background, recognized for enhancing guest satisfaction through exceptional customer service and effective multitasking. Proven ability to maintain health and safety compliance while fostering teamwork and organization. Detail-oriented with a focus on building client relationships and achieving results in fast-paced environments. Known for delivering quality service and ensuring customer satisfaction through meticulous attention to detail. Possesses strong organizational and time management skills valued by employers.
Overview
10
10
years of professional experience
Work History
Server
1431 Cafe
Cedar Park, TX
03.2016 - 12.2017
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely order delivery and accurate billing.
- Resolved customer complaints promptly, maintaining positive dining experiences.
- Implemented upselling techniques, increasing overall sales during peak hours.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
Paraprofessional
SBCSS
Victorville, CA
08.2018 - 08.2021
- Assisted teachers in implementing lesson plans and classroom activities.
- Supported students with diverse learning needs, fostering an inclusive environment.
- Collaborated with educational staff to maintain accurate student records and reports.
- Facilitated communication between parents and educators regarding student progress.
Housekeeper
Resorts World Genting
Las Vegas, NV
09.2021 - 05.2022
- Maintained cleanliness and organization of guest rooms and common areas.
- Ensured adherence to health and safety standards during cleaning processes.
- Operated cleaning equipment efficiently, including vacuum cleaners and floor scrubbers.
- Assisted in inventory management for housekeeping supplies and linens.
- Enhanced guest experience by addressing special requests with attention to detail and responsiveness.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Hairstylist
Simply Bl3ssed LLC
Las Vegas, NV
10.2022 - 04.2026
- Provided exceptional customer service to enhance client satisfaction and retention.
- Maintained cleanliness and organization of workstation to ensure a safe and efficient environment.
- Assisted in inventory management by tracking product usage and suggesting restock needs.
- Built strong relationships with clients through effective communication and personalized consultations.
Education
High School Diploma -
Apple Valley High School
Apple Valley, CA05.2017
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Health and safety compliance
- Bed making proficiency
- Hospitality background
- Customer service-focused
- Excellent oral and written communication
- Multitasking and organization
- Detail-oriented
- Time management
Timeline
Hairstylist
Simply Bl3ssed LLC
10.2022 - 04.2026
Housekeeper
Resorts World Genting
09.2021 - 05.2022
Paraprofessional
SBCSS
08.2018 - 08.2021
Server
1431 Cafe
03.2016 - 12.2017
High School Diploma -
Apple Valley High School