Rhea Lewis
Norman,OK
Summary
Currently possessing a Bachelor's Degree in Criminology, I am a motivated and dedicated employee with compassion that runs deep. Intentional with decision-making and efficient under pressure, creating an optimal experience within the workplace. Craving new knowledge, I am a quick learner and easy to collaborate with. One goal is to give back to the community through selfless and purposeful work.
Overview
6
6
years of professional experience
4
4
Certification
Work History
Intake Staff Service Member
Food & Shelter Inc.
08.2023 - Current
- Served as an advocate and caretaker for 52 individuals currently experiencing homelessness on a daily basis.
- Responded to and assisted in medical emergencies.
- Worked in uncomfortable conditions, maintaining positivity and providing an optimal experience for guests.
- Upheld code of conduct and maintained professionalism during stressful situations and potentially dangerous situations
- Aided in connecting guests with other resources in the community including housing and healthcare opportunities.
Service Industry
The Trails Golf Course
06.2022 - 06.2023
- Consist efficiency in the workplace.
- Cultivating and contributing to a positive environment for all members and guests.
- Actively collaborating with other team member to deliver the best possible experience.
- Conflict resolution and customer service.
Membership Service Representative
Cleveland County YMCA
01.2022 - 06.2022
- Communicating membership information clearly and compassionately.
- Arranging ideal memberships including scholarships and specified membership types.
- Adhering to customers' needs and answering questions with accuracy.
Membership Service Representative/Sports Representative
Northpark YMCA
08.2018 - 08.2020
- Adhering and accommodating to membership needs and requests.
- Effectively communicating with customers, team members, and superiors.
- Conflict resolution and sufficient problem solving.
- Fostering a positive atmosphere.
Education
Bachelor of Science - Criminology
University of Oklahoma
Norman, OK05.2024
Skills
- Effective Communication Skills
- Charismatic
- Microsoft Proficiency
- High Emotional Intelligence
- Positive Mindset and Attitude
- Quick Learner
- Collaborator
- High Quality and Productive Work Ethic
Personal Information
Title: Criminologist pursuing Law School
Hobbies and Interests
- Reading & Writing
- Social Justice Issues
- Expanding my Knowledge and Skills
Certification
- CPR Training - 2019
- First-Aid Training - 2019
- Microsoft Certifications (Word, Powerpoint, & Excel) - 2018
- Deescalation Training - 2024
- Homeless Management Information System Certification - 2024
Work Preference
Work Type
Part TimeFull TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceTimeline
Intake Staff Service Member
Food & Shelter Inc.
08.2023 - Current
Service Industry
The Trails Golf Course
06.2022 - 06.2023
Membership Service Representative
Cleveland County YMCA
01.2022 - 06.2022
Membership Service Representative/Sports Representative
Northpark YMCA
08.2018 - 08.2020
Bachelor of Science - Criminology
University of Oklahoma
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