Rheagan Steckbauer
Byhalia,MS
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Sonic. Proven ability to maintain order accuracy and promote specials while thriving under pressure. Adept at food preparation and fostering teamwork, consistently enhancing the dining experience and contributing to the team success.
Overview
2
2
years of professional experience
Work History
Carhop Server
Sonic
06.2024 - 04.2026
- Delivered food and beverages to customers in a timely manner.
- Maintained cleanliness and organization of service area and equipment.
- Assisted customers with menu selections and answered inquiries.
- Operated point-of-sale system for order processing and payment collection.
- Collaborated with kitchen staff to ensure accurate order preparation.
- Adapted quickly to changing customer demands during peak hours.
- Provided exceptional customer service to enhance overall dining experience.
- Supported training of new servers on operational procedures and standards.
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Answered guest questions and promoted special products.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Contributed to team success by regularly communicating with coworkers and offering assistance when needed.
- Memorized orders and maintained Number% accuracy in high-traffic times.
- Assisted in training new hires, ensuring they were equipped with the necessary skills and knowledge to provide exceptional customer service.
- Collaborated with kitchen staff to address any special dietary needs or modifications requested by guests.
- Operated manual and electric appliances to peel, slice, and trim food.
- Resolved customer complaints professionally, demonstrating empathy and understanding of their concerns.
- Maintained knowledge of current promotions, policies regarding payment, exchanges, and security practices to provide accurate information to customers.
- Balanced orders on trays weighing over Number lbs and delivered them to cars.
Kitchen Staff Member
662 Catering
03.2024 - 11.2024
- Prepared and assembled food items according to standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen workstations, adhering to safety regulations.
- Assisted in inventory management by tracking supplies and reporting shortages to supervisors.
- Collaborated with team members to ensure efficient workflow during high-volume catering events.
- Engaged in continuous learning of kitchen operations, adapting quickly to changing tasks and priorities.
Education
High School Diploma -
Desoto Central High School
Southaven, MSSkills
Excellent customer service
Strong work ethic
Energy and enthusiasm
Quick learner
Cleanliness
Food safety awareness
Handling complaints
Food preparation assistance
Order accuracy
Carrying trays
Promoting specials
Maintaining appearance
Personal hygiene
Friendly attitude
Good communication
Willing to learn
Car-side service
Teamwork and collaboration
Fast food customer service
Promptness and punctuality
Works Well Under Pressure
Tray carrying and balancing
Goal oriented
Timeline
Carhop Server
Sonic
06.2024 - 04.2026
Kitchen Staff Member
662 Catering
03.2024 - 11.2024
High School Diploma -
Desoto Central High School