Rhealynn Hope Balbas
San Jose,CA
Summary
Positive and organized team player with strong ability to motivate staff and enhance customer satisfaction. Well-versed in inventory management and sales techniques, combining these with effective communication and problem-solving skills. Committed to driving store success through operational excellence and team leadership. Seeking to transition these skills to a new, challenging role in different a field.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Miniso
San Jose, CA
03.2026 - Current
- Managed inventory levels through effective stock replenishment and organization strategies.
- Trained new staff on product knowledge, customer service standards, and operational procedures.
- Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
- Analyzed sales trends to optimize merchandise placement and maximize revenue potential.
- Implemented promotional displays to enhance product visibility and drive sales growth.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Completed cash and credit card transactions accurately using POS software.
Shift Leader
Miniso
San Jose, CA
06.2025 - 03.2026
- Supervised daily operations to ensure efficient workflow and team performance.
- Trained new employees on product knowledge and customer service best practices.
- Implemented inventory management procedures to enhance stock accuracy and availability.
- Assisted in maintaining store visual standards to promote an engaging shopping experience.
- Resolved customer inquiries and complaints, fostering a positive shopping environment.
- Completed cash and credit card transactions accurately using POS software.
Sales Associate
Miniso
01.2025 - 06.2025
- Performed sales floor work, such assisting customers, stocking shelves and keeping the floor presentable.
- Operated a cash register to handle purchases.
- Promoted benefits of customer loyalty programs and current in-store deals.
Seasonal Sales Associate
Hollister
10.2024 - 12.2024
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and keeping the floor presentable.
- Operated a cash register to handle purchases, refunds, and exchanges for customers.
- Promoted benefits of customer loyalty programs and current in-store deals.
Education
High School Diploma -
Oak Grove High School
San Jose05.2024
Skills
- Inventory management
- Money Handling
- Team leadership
- Staff management
- Financial reporting
- Organization
- Communication
- Problem-solving
- Time management
- Attention to detail
- Customer engagement
- Teamwork
EXPERIENCE
- Oak Grove Associated Student Body, Secretary, 2022-08, 2024-05, Maintained scheduling and event calendars., Composed professional correspondence such as letters and emails., Worked with board members to plan school events such as rallies and dances., Reached out to students to promote school spirit through posters, fliers, and emails., Managed money by working sports games’ entry gates.
- Oak Grove Journalism Club, President, 2023-08, 2024-05, Directed board members in writing and promoting club activities., Helped write up articles and reports for annual school newspapers., Promoted school events and awareness through written articles.
- Oak Grove Filipino Student Union, Vice President, 2021-08, 2024-05, Guided and mentored club members with event coordination and club performances., Worked with club members to promote and share awareness of club duties through performances, posters, and meetings., Directed and held monthly events for club members and other students to interact.
Timeline
Assistant Store Manager
Miniso
03.2026 - Current
Shift Leader
Miniso
06.2025 - 03.2026
Sales Associate
Miniso
01.2025 - 06.2025
Seasonal Sales Associate
Hollister
10.2024 - 12.2024
High School Diploma -
Oak Grove High School