Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
20
20
years of professional experience
Work History
Special Education Teacher (GATE)
Greenville County Schools
07.2023 - Current
Possess knowledge of grade level curriculum, subject content knowledge and developmental needs of students to provide relevant learning experiences
Plan instructionally to include appropriate curricula, instructional strategies and resources to address needs of all students
Promote student learning by addressing individual learning differences and using effective instructional strategies
Systematically gather, analyze and use data to measure student progress, guide instruction and provide timely feedback
Provide well-managed, safe, student-centered environment that is academically challenging and respectful
Communicate effectively with students, school personnel, families and community
Maintain professional demeanor, participate in professional growth opportunities and positively contribute.
Provide work (learning experiences, student activities and formative/summative assessment) which results in acceptable, measurable, progress based results on established standards.
Instructional Facilitator
Greenville County Schools
09.2022 - 06.2023
Support class of 20 High school learners as students navigate online learning environment, with goal of earning high school credits, returning back to school or graduating
Communicate with students, parent/guardian on class progress and behavior with weekly progress reports via phone, email or text
Assist students in addressing their own behavior problems with use off Ripple Effects, online suite of programs to personalize social emotional skill building, promote positive behavior and mental health
Educate students weekly on life skills such as goal setting, self-discipline, self-control and confidence
Collaborate with students, their family, administrators, social workers and counselors to ensure their success.
Business Manager (Non-Profit)
The Quarles Group Inc
06.2020 - 06.2023
Collaborate with the CEO to navigate the process of obtaining nonprofit status, ensuring compliance with legal and regulatory requirements
Conduct in-depth research on the target market of elementary-aged children, identifying their specific educational needs in reading and mathematics
Utilize Quarles family's legacy of education to develop innovative programs and initiatives that address identified needs of target market
Generate ideas and spearhead planning and execution of successful annual golf tournament to raise scholarships for students attending Historically Black Colleges and Universities (HBCUs)
Organize and manage board members, including scheduling and facilitating meetings, ensuring effective communication, and fostering a collaborative environment
Developed compelling logo design that reflects mission and values of The Quarles Group, maintaining consistent branding across all materials and platforms
Oversee organization's social media presence, particularly Facebook page, by creating and sharing engaging content, responding to inquiries, and building strong online community
Implement effective fundraising strategies to secure financial support for the organization, including researching and applying for grants from relevant foundations and organizations
Successfully raised over $5,000 in first year of golf tournament, increasing to $10,000 the following year, and continuing to expand event from Columbia, SC to Augusta, GA
Continuously evaluate and improve fundraising efforts, exploring new avenues for donor engagement and expanding the organization's network of supporters.
Office Manager/ Realtor
Sincere Home Solutions, LLC
02.2022 - 08.2022
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed office operations while scheduling appointments for department managers.
CSR Supervisor/Executive Assistant
USA Energy Savers LLC dba R Solar Group
08.2021 - 03.2022
Responsible for the supervision of 6 customers Services Representatives (CSR)
Assigns job duties and prepares work schedules for assigned clerical staff
Review, Approve and Submit Weekly Payroll to HR Manager for all SC CSR's
Work closely with South Carolina (SC) Project Manager, scheduling of installations
Participates in the recruitment of Customer Service Staff
Manages CSR's work load; projects/contracts within SC Branch Operations
Completed welcome calls, reviewed contracts with customers, scheduled pre-sites, installation of solar panels, water heaters, tree trimming and home repairs necessary to complete installation process
Daily handling of customer escalations
Daily follow-up with energy companies on net metering applications.
Material Management, Specialist I
Fluor Government Group (Department of Defense)
03.2020 - 07.2021
Ensured close out of procurement/subcontract files in accordance with company procedures, contract requirements and Federal Acquisition Regulations (FAR) guidelines
Provided feedback to Buyer/Subcontracts Administrator when file was noncompliant and requested rectification
Maintained constant communication with the Closeout Manager, Procurement/Subcontract Managers, buyers, to determine best practice throughout the closeout process
Prepared closeout Procurement/Subcontract files for Data Document Management retention
Achieved 100% mass closeout for 15,000 Procurement files in two-month period.
Buyer
Global Lending Services
01.2020 - 02.2020
Develop and maintain positive business relationships with dealers through daily conversations and solicitations; providing exceptional customer service, effective and timely communications and responsiveness to all credit processing questions and inquiries while maintaining a high level of integrity
Communicate credit decisions to the dealer customer within the timeline prescribed
Work with the dealer representative to provide a deal structure that is acceptable to all parties to the deal
Establish and track monthly purchase objectives for assigned dealers
Assist Funding team with the resolution of documentation issues.
Realtor
Prime Realty
04.2017 - 10.2019
First year as full-time agent sold 2.2 million in real estate
Provide immediate response to sellers and buyers that show interest via online website and referral sources
Utilize Networking, community involvement and social media for lead generation
Determine client needs and financial abilities to propose solutions
Perform comparative market analysis to estimate property value
Prepare necessary paperwork such as contracts, leases, deeds, closing statements
Coordinate services with appraisers, lenders and home inspectors for clients
Build relationships with clients, attorneys, lenders and contractors
Remain knowledgeable about real estate market and best practices.
Business Development and Operations Manager
Indigo Merchants
12.2016 - 12.2018
Played a vital role in the successful launch and marketing of a luxury hair , handbags and accessory line including product testing, hiring models and hair stylists, and creating branding concepts from conception to launch
Collaborated with branding designers to develop visually appealing packaging and promotional materials.
Led the development and maintenance of the company's website, ensuring a seamless user experience and optimizing e-commerce sales
Managed inventory and oversaw the order fulfillment process, ensuring accurate stock levels and timely shipping logistics
Negotiated office space, warehouse facilities, and retail locations, contributing to cost-effective and efficient operations
Orchestrated photoshoots for hair extensions, handbags, and jewelry, producing high-quality visuals for company websites and marketing materials
Successfully managed social media accounts, driving brand awareness, engaging with followers, and generating leads
Set up and maintained retail locations, creating visually appealing displays and delivering exceptional customer experiences
Organized and executed events at retail location to promote brand awareness, resulting in increased sales and customer engagement
Demonstrated a high level of trust by overseeing financial aspects of the business, including budgeting, invoicing, and financial reporting
Sourced and ordered merchandise, ensuring a diverse and appealing product mix to meet customer demands
Represented the brand as a vendor at local events, effectively promoting brand awareness and expanding the customer base.
Retail Operations
Verizon Wireless
01.2011 - 01.2016
Maintained inventory levels of original equipment manufacturers
Conducted daily audit reports to ensure store sales representative properly handled customer transactions and store merchandise
Responsible for merchandising of retail location
Facilitated wireless workshops for customers at various learning levels.
Retail Sales Manager
Verizon Wireless
01.2004 - 01.2011
Engaged with customers face to face, via phone and email, resolving their issues and looking for opportunities to sale products and services
Responsible for day-to-day operation of retail location
Communicated company initiatives and goals
Coached sales team to produce desired high-performance results
Handled customer escalations via phone, email and face to face.
Executive Assistant to the CEO of an Architecture & Design Firm at BELAY Solutions, LLCExecutive Assistant to the CEO of an Architecture & Design Firm at BELAY Solutions, LLC