Summary
Overview
Work History
Education
Skills
Timeline
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Rhebia Heyward

Raleigh,NC

Summary

Accomplished Real Estate Broker with a proven track record at Coldwell Banker Howard Perry And Walston, adept in negotiation and market research. Excelled in cultivating client relationships and spearheading team operations at Coldwell Banker HPW, enhancing recruitment and compliance. Known for exceptional lead generation and communication skills, significantly improving client satisfaction and operational efficiency establishing buyer and seller partnerships to foster stress-free real estate sales transactions. Proven success in contract negotiation and housing market monitoring. Strong focus on sales marketing to increase clientele.

Overview

12
12
years of professional experience

Work History

Real Estate Broker

Coldwell Banker Howard Perry And Walston
10.2012 - Current
  • Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
  • Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.

Program Manager - Real Estate Operations

Coldwell Banker HPW - Sandy Edwards Team
08.2016 - 10.2020


  • Conducted thorough interviews and assessments to identify top talent, ultimately increasing employee retention rates within the company.
  • Analyzed recruitment metrics regularly to identify areas of opportunity for improvement, implementing necessary adjustments to enhance overall performance.
  • Negotiated competitive salary packages and benefits for new hires, contributing to an improved employer brand image and increased employee satisfaction.
  • Managed recruitment team and trained and mentored new advisors.
  • Maintained up-to-date knowledge of industry trends and employment legislation changes, ensuring compliance throughout the hiring process.
  • Streamlined the recruitment process by implementing a centralized applicant tracking system, reducing time-to-hire and improving candidate experience.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Liaised between multiple business divisions to improve communications.

Real Estate Team Recruiter

Coldwell Banker HPW Sandy Edwards Team
08.2016 - 10.2018
  • Assisted with onboarding and orientation of new hires to expedite acclimatization process.
  • Recruited agents with high growth potential via cold calling, emailing, networking events, or other forms of communication to round out our real estate sales team
  • Establish a proven recruiting process for finding and vetting candidates to ensure they are qualified and scale up the recruiting program.
  • Maintained clear records of all applicants, their interviews, and data from their application to streamline the candidate pipeline and keep applicant information private
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Managed the hiring process, set up interviews, make recommendations to hiring managers based on who you find to be the best fit for our team and culture, and follow up with candidates
  • Provided regular progress reports to the team on which recruiting methods are most successful

Education

MBA - Corporate MBA

Florida International University
Miami, FL
06.2012

Skills

  • Lead Generation
  • Negotiation
  • Market Research
  • Agent and seller communications
  • Contract Negotiation
  • Contract Management
  • Recruitment

Timeline

Program Manager - Real Estate Operations

Coldwell Banker HPW - Sandy Edwards Team
08.2016 - 10.2020

Real Estate Team Recruiter

Coldwell Banker HPW Sandy Edwards Team
08.2016 - 10.2018

Real Estate Broker

Coldwell Banker Howard Perry And Walston
10.2012 - Current

MBA - Corporate MBA

Florida International University

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Rhebia Heyward