Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rheina Bestoguey

North Las Vegas,NV

Summary

Proven leader at Walmart, adept in leveraging organizational skills and Microsoft Excel to streamline inventory management, enhancing efficiency by 30%. Skilled in fostering team collaboration and employing critical thinking to resolve complex challenges, significantly boosting customer satisfaction and operational effectiveness.

Overview

16
16
years of professional experience
3
3
years of post-secondary education

Work History

Merchandise Reconciliation Associate

Walmart
08.2022 - Current
  • Streamlined reconciliation processes for improved efficiency and reduced discrepancies in stock records.
  • Implemented best practices in reconciliation processes, ensuring consistency across all store locations.
  • Proactively identified potential issues impacting merchandise availability, escalating concerns as needed to prevent negative impacts on sales performance or customer satisfaction levels.
  • Participated in the development and implementation of new inventory management systems, ensuring seamless integration with existing merchandise reconciliation processes.
  • Maintained accurate documentation of merchandise movement to ensure proper accountability and reduce losses.
  • Established strong working relationships with key stakeholders within the organization to facilitate effective communication regarding inventory matters between departments.
  • Assisted with physical inventory counts, verifying the accuracy of electronic records and reconciling any variances found.
  • Demonstrated strong attention to detail by identifying and correcting errors in merchandise records, ensuring accurate reporting of inventory levels for financial reporting purposes.
  • Provided regular reports on merchandise reconciliation activities, highlighting areas of concern and suggesting corrective actions for management review.
  • Improved overall operational efficiency by consistently meeting or exceeding established performance metrics related to merchandise reconciliation tasks.
  • Liaised with suppliers to address shipment discrepancies, facilitating timely resolution and minimizing impact on store operations.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Handled day-to-day shipping and receiving overseeing more than 1000 packages per day.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Enhanced customer satisfaction by promptly resolving invoice-related disputes and discrepancies.
  • Reduced errors in billing by meticulously reviewing invoices for accuracy and consistency.

Front End Team Lead

Walmart
06.2016 - 08.2022
  • Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
  • Fostered an open, collaborative work environment by promoting regular communication between team members and encouraging the sharing of ideas and solutions to common challenges.
  • Conducted thorough code reviews, identifying potential issues and providing constructive feedback to improve overall code quality.
  • Collaborated with store management to address any cash-related issues, fostering effective communication among team members.
  • Trained and mentored new cash office employees, ensuring a smooth onboarding process and adherence to company policies.
  • Reduced cashier shortages by conducting thorough investigations into discrepancies and implementing corrective actions as needed.
  • Managed employee schedules for optimal coverage during peak business hours, ensuring efficient operations within the cash office.
  • Compiled complex cash flow reports monthly.
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
  • Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.

Assistant Manager

Walmart
04.2013 - 06.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Implemented loss prevention strategies, significantly reducing shrinkage.

Department Manager

Walmart
03.2009 - 04.2013
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
  • Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
  • Facilitated team meetings to ensure alignment with organizational goals and to foster open communication.
  • Analyzed sales data to identify opportunities for growth and areas for improvement, informing strategic direction.
  • Oversaw departmental budgets to ensure financial efficiency, leading to significant reduction in unnecessary expenditures.

Education

Southern New Hampshire University
Hooksett, NH
09.2021 - 05.2024

Skills

  • Goal-Oriented
  • Microsoft Excel
  • Merchandising Strategies
  • Problem-Solving
  • Attention to Detail
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Administrative Support
  • Invoice Processing
  • Financial record keeping

Timeline

Merchandise Reconciliation Associate

Walmart
08.2022 - Current

Southern New Hampshire University
09.2021 - 05.2024

Front End Team Lead

Walmart
06.2016 - 08.2022

Assistant Manager

Walmart
04.2013 - 06.2016

Department Manager

Walmart
03.2009 - 04.2013

Similar Profiles

CREATE PROFILE
Rheina Bestoguey