Rhelyza Sanchez

• Managed client inquiries across phone, email, and social media platforms.
• Coordinated appointment scheduling and maintained organized calendars.
• Tracked invoice payments and maintained client records while supporting streamlined billing operations and accurate billing workflows.
• Sorted and labeled digital files for easy access. and maintained accurate customer information records.

• Organized USPS presort mailings across mail types to ensure timely, accurate processing.
• Executed daily maintenance paperwork to maintain compliance and operational consistency.
• Monitored quality and productivity standards, supporting overall operational success.

Medical-Surgical & Obstetric Nursing Clinical Practicum

Clinical Sites: Loma Linda VA Hospital ● San Antonio Regional Hospital

• Completed 3 months of supervised clinical training in Medical-Surgical in and Obstetric settings.
• Supported patient care mobility positioning, vital signs collection, hygiene maintenance, comfort measures, and activities of daily living to promote patient wellbeing.
• Practiced patient safety and infection control while maintaining confidentiality and fostering effective communication with patients and healthcare teams.

• Coordinated with team to manage 700-1000 insurance policies monthly, ensuring timely updates and accuracy for improved client service.
• Maintained detailed records, ensuring compliance with banking regulations and high customer service standards.
• Maintained detailed records to ensure compliance with banking regulations and uphold high customer service standards.
• Coordinated with team to manage 700-1000 insurance policies monthly, ensuring timely updates and accuracy.

• Coordinated patient response using signal lights to ensure timely care and support.
• Facilitated patient admissions, discharges, and transfers to improve workflow efficiency.
• Managed clerical tasks, including phone handling and visitor inquiries, improving office operations.
• Executed administrative tasks with precision to ensure smooth hospital operations and reduce clerical errors.