Rhema Washington
Gretna,LA
Summary
Hello I. Rhema Reshelle Washington have been doing Security Since 2016. I will say I am a skilled worker. Dedicated to my job. Very reliable and flexible worker. Team player. Easy to work with. And I’m very big on Integrity first. Also worked as a Supervisor for the last 4 years and has an excellent history doing so. Attendance is superb. Also I am Now an Armed Guard.
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
10
10
years of professional experience
Work History
Service Manager
Allied Universal Security Services
05.2023 - Current
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
- Resolved customer complaints in professional and timely manner.
- Monitored service staff performance and provided feedback for improvement.
Shift Supervisor
Allied Universal
08.2017 - 05.2023
- Four Years now
- Delegating tasks and schedule shifts to the security staff
- Also working hand in hand with my Account Manger making sure all is in order when management is away.
- Conducted routine inspections to check quality and compliance with established specifications.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
Security Guard
Allied Universal
07.2017 - 08.2020
- In security I deal with a lot of customer service
- I’m constantly interacting with new people every day
- Assisting them where to go and helping them with anything you could imagine
- I am also a Flex supervisor
- I have experience Being in charge, and Working under pressure.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
Security Officer
VINSON GUARD SERVICE
08.2016 - 06.2017
- Patrolling, making sure all is secure
- Signing people in
- Doing my rounds
- Checking hazards and equipment, Posted at Hotels, Hospitals, Apartment Complexes and many other locations
- I worked the security cameras and mostly did foot patrols and reports.
Crew Member
AMC Theaters
06.2013 - 09.2016
Education
No Degree - General Studies
Delgado Community College
05.2017
No Degree - General Studies
Concordia College
Selma, AL05.2016
High School Diploma -
L.W. Higgins High School
Marrero, LA05.2014
Skills
- Active Listening
- Train Employees
- Cpr Trained
- Minitab
- Armed Guard
- Negotiation
- Monitor Production
- Manage Schedules
- Conflict Resolution Techniques
- Suggestive Selling
- Business Development
- Operation Monitoring
- Safety Awareness
Timeline
Service Manager
Allied Universal Security Services
05.2023 - Current
Shift Supervisor
Allied Universal
08.2017 - 05.2023
Security Guard
Allied Universal
07.2017 - 08.2020
Security Officer
VINSON GUARD SERVICE
08.2016 - 06.2017
Crew Member
AMC Theaters
06.2013 - 09.2016
No Degree - General Studies
Delgado Community College
No Degree - General Studies
Concordia College
High School Diploma -
L.W. Higgins High School