Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhett Hensley

Bloomington ,IN

Summary

Organized Operations Lead with background motivating, coaching and overseeing teams by employing excellent interpersonal and multitasking skills. Seasoned expert at establishing and implementing goals and objectives, identifying and managing risks and developing business potential. Strong independent judgment and critical-thinking abilities.

Overview

8
8
years of professional experience

Work History

Operations Lead

Fedex Express
04.2018 - Current
  • Managed and allocated staff and material resources to meet production goals.
  • Oversaw problem resolution to address barriers to operational efficiency.
  • Planned operations and activities, and led projects.
  • Motivated and trained employees to maximize team productivity.
  • Analyzed department metrics and performance and reported findings to management.
  • Conflict Resolution
  • Setting and meeting realistic goals

Team Lead Sales Associate

Market Source
04.2015 - 08.2017
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Handled cash register operations and customer transactions to process payments.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Participated in store meetings and product training sessions to understand and sell items.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Performed inventory control procedures to manage stock.

Education

Some College (No Degree) - Business

Ivy Tech Community College of Indiana
Indianapolis, IN

High School Diploma -

Bloomington High School North
Bloomington, IN
05.2014

Skills

  • Customer Needs Acknowledgement
  • Operations Oversight
  • Organizational Structuring
  • Records Organization and Management
  • Performance Monitoring and Evaluation
  • Desktops, Laptops and Mobile Devices
  • Improve Performance
  • Manage Operations
  • Team Meetings
  • Employee Engagement

Timeline

Operations Lead

Fedex Express
04.2018 - Current

Team Lead Sales Associate

Market Source
04.2015 - 08.2017

Some College (No Degree) - Business

Ivy Tech Community College of Indiana

High School Diploma -

Bloomington High School North

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Rhett Hensley