Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhett Jayroe

Oklahoma City,OK

Summary

Driven PC LAN Analyst with a proven track record at SSM Health St. Anthony Hospital - Oklahoma City, specializing in network troubleshooting and fostering user satisfaction. Expert in PC imaging and deployment, complemented by exceptional problem-solving skills. Achieved significant improvements in system efficiency and user support, demonstrating a proactive and friendly approach to technical challenges.

Overview

32
32
years of professional experience

Work History

PC LAN Analyst

SSM Health St. Anthony Hospital - Oklahoma City
Oklahoma City, OK
02.1993 - 08.2024

Troubleshooting and resolving PC related issues. Driving to clinics for all IHT related issues. Helping with projects such as opening new clinics.

Working in an Active Directory environment.

Working with 3rd party vendors such as software support, printer services and data cabling. Imaging PCs for Windows 11 upgrades. A ServiceNow ticketing system. Monitor network systems and respond to any issues or disruptions. Provide technical support and guidance to users.

Education

GED - Basics

Putnam City High School
Oklahoma City, OK
05.1981

Skills

  • Network Troubleshooting
  • Network Access Control
  • IP Addressing
  • PC imaging and deployment
  • Problem solving and ability to work with users
  • Working with 3rd party vendors
  • Provide support for computer hardware and software maintenance and computer installations and repairs
  • Communication and listening
  • Learn quickly
  • Diagnostics
  • Flexible
  • Proactive
  • Friendly

Timeline

PC LAN Analyst

SSM Health St. Anthony Hospital - Oklahoma City
02.1993 - 08.2024

GED - Basics

Putnam City High School
Rhett Jayroe