Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Rheyna Morgan

Madison,AL

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Adept at working effectively unsupervised and quickly mastering new skills; as well an experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Seeking entry-level opportunities to enhance abilities while contributing to company growth. .

Overview

10
10
years of professional experience

Work History

Courier Contractor

Uber Eats
Huntsville, AL
02.2020 - Current
  • Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
  • Determined most efficient routes to deliver goods utilizing maps, global positioning systems, or other navigational aids.
  • Provided excellent customer service by answering questions regarding deliveries or pickups.
  • Coordinated parcel delivery using strong time management skills.

Independent Contractor

Instacart
Huntsville, Alabama
01.2020 - Current
  • Verified accuracy of orders prior to delivery.
  • Communicated with dispatch team regarding any delays or issues encountered on route.
  • Assisted in unloading goods at customer premises when necessary.
  • Responded promptly and courteously to customer inquiries or complaints.

Customer Service Representative

Hair Queen
Huntsville , AL
01.2017 - 11.2020
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.

Cashier

Bojangles' Famous Chicken 'n Biscuits
Madison, Alabama
03.2015 - 08.2016
  • Used suggestive selling techniques to promote add-on sales.
  • Counted and balanced cashier drawers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Education

Some College (No Degree) - Engineering (Pre-Engineering)

Calhoun Community College
Tanner, AL

Some College (No Degree) - Cosmetology

J.F. Drake State Community And Technical College
Huntsville, AL

Skills

  • Customer Assistance
  • Payment Processing
  • POS Systems
  • ID Verification
  • Product Recommendations
  • Drawer balancing
  • Complex Problem-Solving
  • Inventory Control
  • Time management skills
  • Proficient in Pine Script (Trading View)
  • Data Interpretation
  • Critical Thinking
  • Contract Negotiation
  • Stock Trading
  • Market trend expertise

Timeline

Courier Contractor

Uber Eats
02.2020 - Current

Independent Contractor

Instacart
01.2020 - Current

Customer Service Representative

Hair Queen
01.2017 - 11.2020

Cashier

Bojangles' Famous Chicken 'n Biscuits
03.2015 - 08.2016

Some College (No Degree) - Engineering (Pre-Engineering)

Calhoun Community College

Some College (No Degree) - Cosmetology

J.F. Drake State Community And Technical College

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Rheyna Morgan