Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Office Assistant
Agribiofuels
Dayton, TX
08.2023 - Current
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Performed data entry tasks into various computer systems accurately and efficiently.
Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Conducted data entry tasks with a high level of accuracy and efficiency.
Supported bookkeeping tasks such as invoicing and expense tracking.
Delivered messages and ran errands.
Manager on Duty
Crawfish Supply
Dayton , TX
05.2023 - Current
Monitored staff performance and provided feedback to ensure quality customer service.
Ensured compliance with safety regulations, company policies, and procedures.
Resolved customer complaints in a professional manner.
Audited cash registers at the end of each shift for accuracy.
Investigated incidents reported by customers or staff members.
Swim Instructor
Ymca Of Greater Houston
Webster, TX
06.2014 - 09.2018
Provided swimming instruction to individuals and groups of all ages.
Organized lesson plans according to the individual needs of students.
Updated records of attendance, skill levels achieved and other relevant information for each student.
Developed strategies for challenging behaviors exhibited by students during lessons.
Created weekly lesson plans tailored to the specific goals of each group or individual participant.
Resolved conflicts between swimmers while maintaining a professional demeanor.
Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
Attended staff meetings and training sessions related to teaching methods and safety practices.