Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhian Rosales

Henderson

Summary

To obtain full time/ part time position in your company as a Sportsbook Ticket Writer that will allow me to use my experience in the field of sports, managing cash transaction and customer service area

Overview

11
11
years of professional experience
2008
2008
years of post-secondary education

Work History

Sportsbook Ticket Writer

William Hill Sports Book
Las Vegas
2020.03 - 2025.07
  • Processed sports betting transactions into computer and printed tickets for customers
  • Assisted in training new members on sportsbook procedures
  • Processed accurate cash transactions and fill out MTL, W2G, CTR if needed
  • Helping customers with their phone apps (such as signing up or troubleshooting)
  • Signing up customers for Rewards Card, or contest card
  • Open and closing the sportsbook
  • Balanced the cash register at the end of the shift and fills out paperworks
  • Maintained a clean workspace according to company standards
  • Provides exceptional customer service by addressing inquiries and resolving issues

Online Personal Shopper

Amazon Fresh
Las Vegas
2019.01 - 2020.02
  • Managed online orders

Customer Service Representative

Walgreens
Las Vegas
2014.02 - 2014.02

Education

Pharmacy Technician

Raritan Valley Community College
Somerville, NJ
2008.07 - 2008.11

Chaparral High School
Las Vegas, NV

Skills

  • 5 Years Experience in Sportsbook
  • Attention to detail
  • Sports knowledge
  • Cash handling
  • Sports betting terminology
  • Customer Service

Timeline

Sportsbook Ticket Writer

William Hill Sports Book
2020.03 - 2025.07

Online Personal Shopper

Amazon Fresh
2019.01 - 2020.02

Customer Service Representative

Walgreens
2014.02 - 2014.02

Pharmacy Technician

Raritan Valley Community College
2008.07 - 2008.11

Chaparral High School
Rhian Rosales