Shane Rassbach
Reno
Summary
Dynamic and dedicated Sportsbook Ticket Writer at Caesars Sportsbook, adept at enhancing customer experiences through exceptional service and effective communication. Leveraged strong cash management skills while training new staff, fostering a collaborative team environment. Known for patience and empathy, ensuring a seamless betting process during peak hours.
Overview
7
7
years of professional experience
Work History
Sportsbook Ticket Writer
Caesars Sportsbook
10.2018 - Current
- Processed customer bets accurately across various sports and events.
- Assisted customers with inquiries, ensuring a positive betting experience.
- Managed cash and electronic transactions efficiently during peak hours.
- Trained new staff on ticket writing procedures and customer service protocols.
Education
High School Diploma -
McQueen
Reno, NVSkills
- Patience and empathy
- Team player attitude
- Customer service expertise
- Flexible schedule availability
Timeline
Sportsbook Ticket Writer
Caesars Sportsbook
10.2018 - Current
High School Diploma -
McQueen