Rhian Rosales

• Input betting information into computer and printed tickets for customers.
• Processed accurate cash transactions and fill out MTL, W2G, CTR if needed
• Assisted in training new team members on sportsbook procedures
• Open and closing the sports book
• Balanced the cash register at the end of the day and fill out paperworks.
• Checked submitted tickets with care to spot fraud and verify winnings.
• Explained different types of wagers and helped new bettors make choices.
• Maintained a clean workspace according to company standards
• Provided exceptional customer service by addressing inquiries and resolving issues promptly, resulting in positive feedback from patrons.

Take customer's online order and shop for them