Rhianna Ellis
Big Spring,TX
Summary
Dynamic Investigation Supervisor with a proven track record at the Department of Family and Protective Services, enhancing team productivity through effective training and mentoring. Skilled in problem-solving and decision-making, I fostered a positive work environment, significantly reducing turnover while ensuring thorough investigations and successful court testimonies.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
17
17
years of professional experience
Work History
Investigation Supervisor
Department of Family and Protective Services
10.2016 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Investigator
Department of Family and Protective Services
01.2016 - 10.2016
- Documented findings and prepared detailed reports.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Collaborated with federal agencies on investigations.
- Maintain a professional tone.
- Testified in court during proceedings and trials.
- Supervised and motivated field investigators and collaborated with personnel to identify strengths and areas of weakness.
Teacher
LCISD
12.2007 - 05.2014
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Human Development And Family Studies
Texas Tech University
Lubbock, TX05-2005
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Coaching and mentoring
- Task delegation
- Problem-solving
Timeline
Investigation Supervisor
Department of Family and Protective Services
10.2016 - Current
Investigator
Department of Family and Protective Services
01.2016 - 10.2016
Teacher
LCISD
12.2007 - 05.2014
Human Development And Family Studies
Texas Tech University
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