Rhianna Genco
Rio Rancho,NM
Summary
With a solid background in sales and customer service, I offer an upbeat personality, patience, compassion, and adaptability. I have a natural curiosity and am constantly looking to improve for both myself and those in my environment.
Overview
6
6
years of professional experience
Work History
Sales Associate/Office Manager
Perfection Carpet and Flooring
Rio Rancho, NM
07.2023 - Current
- Assisted multiple customers in product selection, often times simultaneously.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed transactions accurately using point-of-sale (POS) systems, ensuring efficient checkout experiences.
- Maintained product displays and inventory organization to enhance store presentation and accessibility.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Team Lead
Panera Bread
Albuquerque, NM
04.2021 - 06.2023
- Trained and mentored staff, enhancing service quality and employee performance.
- Resolved customer issues promptly, enhancing satisfaction and loyalty.
- Fulfilled orders in a timely manner and assisted with all other necessary areas including back and front of house operations.
Busser
Joe's Pasta House
Rio Rancho, NM
06.2020 - 02.2021
- Cleared and reset dining tables efficiently.
- Assisted servers by delivering food and beverages to enhance guest satisfaction.
- Maintained cleanliness of dining area to uphold restaurant standards.
- Organized and stocked supplies to support restaurant operations effectively.
Education
High School Diploma -
Rio Rancho High School
Rio Rancho, NM05.2021
Skills
- Problem-solving
- Reliable and punctual
- Teamwork and collaboration
- Time management
- Customer service
- Listening skills
Timeline
Sales Associate/Office Manager
Perfection Carpet and Flooring
07.2023 - Current
Team Lead
Panera Bread
04.2021 - 06.2023
Busser
Joe's Pasta House
06.2020 - 02.2021
High School Diploma -
Rio Rancho High School