Torie Martin
Robinson,IL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
27
27
years of professional experience
Work History
Sales Associate/Office Manager
Weber Jewelry
12.2017 - Current
- Perform number of tasks such as answering the phone, presenting jewelry, conducting sales, running credit cards, prepare repairs, and receive new inventory as well inspecting jewelry
- Accounts payable and receivables, payroll
- Solving customer complaints, maintaining inventory, and updating records
- I have experience working in the Edge program and Quickbooks
Lead Shipping Expeditor/Customer Service Representative
Datamax -Honeywell
12.2004 - 12.2017
- Provide detail shipping quotes through small parcel carriers as well freight carriers
- Ship small parcel packages for IL, GA and CA facilities
- Ensure on time shipments
- File claims through UPS & freight carriers
- Cross trained for Production Scheduler as well Quality Engineer
- Run daily reports and present results in Tier meetings
- I have experience working out of several different systems SAP, PSI, and Media Advisor
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Dental Assistant
Dr. McMillan
07.1997 - 09.2002
- Prepare patient for procedures
- Sterilize and disinfect instruments
- Set up instrument trays and prepare materials
- Assist dentist during dental procedures
- Take and develop diagnostic x-rays
- Provide postoperative instructions prescribed by dentist
- Assist dentist in management of medical or dental emergencies
- Order and monitor dental supplies
- Fabricate temporary restorations or custom impressions
Education
DIPLOMA - General Studies
OBLONG HIGH SCHOOL
Skills
- Self-motivated
- Extremely organized
- Responsible for achieving own goals
- Quick learner
- Reliable
- Personable
- Multitask
- Listening skills
- Exceptional customer service
- Relationship building
References
- Mitzi Martin, Robinson, IL, 618-553-2534
- Winetta Wilson, Robinson, IL, 618-553-8185
- Amy Maus, Willow Hill, 618-554-7245
Timeline
Sales Associate/Office Manager
Weber Jewelry
12.2017 - Current
Lead Shipping Expeditor/Customer Service Representative
Datamax -Honeywell
12.2004 - 12.2017
Dental Assistant
Dr. McMillan
07.1997 - 09.2002
DIPLOMA - General Studies
OBLONG HIGH SCHOOL
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