RHIANNA GOLEBIEWSKI
Lincoln,NE
Summary
Personable and dedicated customer service representative with experience in the industry. Solid team player and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Texas Customer Support Specialist
HiBid.com
08.2023 - Current
- Manage technical support and account services for Texas-based clients
- Provide training and customer service to auction clients, ensuring smooth operations
- Address bidder inquiries and resolve technical or account-related issues efficiently
- Utilize strong computer skills to navigate software and maintain client satisfaction
Supervisor
Krispy Kreme
03.2023 - 08.2023
- Oversaw employee performance, provided training, and set improvement goals
- Managed shift operations, assigned tasks, and optimized policies for efficiency
- Executed daily opening and closing procedures while maintaining quality standards
Shift Supervisor
Starbucks
10.2022 - 12.2022
- Led team members in daily operations, customer service, and inventory management
- Trained employees on company policies and promoted a high-standard work ethic
- Managed shift records and provided reports to ensure smooth department transitions
General Clerk
IT Coalition
04.2022 - 10.2022
- Handled large volumes of data entry while maintaining accuracy and confidentiality
- Filed and managed sensitive records in accordance with privacy guidelines
- Created and maintained databases for efficient information organization
Barista & Cashier
Target-Starbucks
03.2020 - 05.2022
Lead Server
Savanna Pines Retirement Community
03.2019 - 04.2020
Education
Medical Billing And Coding - CPC Certification
Southeast Community College
05.2025
Skills
- Data Entry & Accuracy
- Customer Service & Client Relations
- Problem-solving & Attention to Detail
- Technical Support & Training
- Customer relationship management (CRM)
- Call center experience
- Live chat support
- Sales support
- Complaint handling
- Technical troubleshooting
Timeline
Texas Customer Support Specialist
HiBid.com
08.2023 - Current
Supervisor
Krispy Kreme
03.2023 - 08.2023
Shift Supervisor
Starbucks
10.2022 - 12.2022
General Clerk
IT Coalition
04.2022 - 10.2022
Barista & Cashier
Target-Starbucks
03.2020 - 05.2022
Lead Server
Savanna Pines Retirement Community
03.2019 - 04.2020
Medical Billing And Coding - CPC Certification
Southeast Community College
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