Rhianne Neely
Florence,CO
Summary
Dynamic Food Service Specialist with a proven track record at Centura Health, excelling in customer service and food safety. Enhanced operational efficiency by optimizing meal production processes, reducing wait times, and achieving high health inspection scores. Skilled in cleaning and sanitizing, ensuring a safe dining environment while fostering positive guest experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Service Specialist
Frontline Management
Canon City Co
09.2023 - 12.2024
- Demonstrated versatility in adapting quickly to changing demands in various roles such as cook, server or cashier when required.
- Maintained accurate records of daily sales transactions and inventory levels, providing data-driven insights for management decisions.
- Enhanced customer satisfaction by ensuring timely and efficient food service deliveries.
- Improved food safety standards by consistently maintaining a clean and organized workspace.
- Developed specialized menus for guests with dietary restrictions to ensure their dining satisfaction.
- Collaborated with team members to maintain a positive work environment and exceptional service standards.
- Spearheaded efforts to achieve high health inspection scores through diligent adherence to sanitation guidelines and regulations.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reduced food waste by implementing proper portion control techniques in meal preparation.
- Kept surfaces, tools and equipment clean and sanitized.
- Conducted regular equipment maintenance checks, prolonging the lifespan of vital appliances within the facility.
- Optimized meal production processes, resulting in lower wait times for customers during peak hours.
Housekeeping Room Attendant
Western Slope Memory Care
Grand Junction, CO
08.2022 - 05.2023
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replenished towels and bathroom supplies including shampoo, paper towels, and soap.
- Elevated guest experience by ensuring rooms were clean and adequately supplied.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Contributed to team goals by exceeding individual room cleaning targets without compromising quality.
Dietary Aide
Orchard Valley Nursing Home
Palisade, CO
08.2021 - 11.2022
- Maintained cleanliness and organization in kitchen areas.
- Provided meals to residents in line with established dietary procedures and schedules.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Collaborated with dietary aides and kitchen staff to maintain efficient workflow.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Food Service Specialist
Centura Health
Canon City Co
01.2019 - 05.2021
- Utilized time management skills effectively prioritizing tasks under pressure ensuring smooth operations during busy periods.
- Maintained proper temperatures during storage, cooking and serving.
- Implemented employee training programs to increase overall knowledge and performance within the food service department.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Learned other teammates' work tasks to train as backup.
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Observed diners to respond to additional requests and determine when meal completed.
- Demonstrated versatility in adapting quickly to changing demands in various roles such as cook, server or cashier when required.
- Enhanced customer satisfaction by ensuring timely and efficient food service deliveries.
- Improved food safety standards by consistently maintaining a clean and organized workspace.
- Collaborated with team members to maintain a positive work environment and exceptional service standards.
- Spearheaded efforts to achieve high health inspection scores through diligent adherence to sanitation guidelines and regulations.
- Reduced food waste by implementing proper portion control techniques in meal preparation.
- Kept surfaces, tools and equipment clean and sanitized.
- Conducted regular equipment maintenance checks, prolonging the lifespan of vital appliances within the facility.
- Optimized meal production processes, resulting in lower wait times for customers during peak hours.
Education
High School Diploma -
Florence High School
Florence, CO05.2001
Skills
- Customer service and assistance
- Cleaning and sanitizing
- Food safety
- Safe food handling
Certification
Above and beyond Award!!
Timeline
Food Service Specialist
Frontline Management
09.2023 - 12.2024
Housekeeping Room Attendant
Western Slope Memory Care
08.2022 - 05.2023
Dietary Aide
Orchard Valley Nursing Home
08.2021 - 11.2022
Food Service Specialist
Centura Health
01.2019 - 05.2021
High School Diploma -
Florence High School