Rhiannon Easton
Port Richey
Summary
Compassionate caregiver with extensive experience in team coordination and patient care. Demonstrated ability to enhance care delivery through effective communication and active listening. Proven track record of bridging gaps between patients, patient relatives, and service members to overall improve satisfaction and comfortability in patients.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Call Receptionist
Manfredi Heating and AC
New Port Richey
06.2023 - Current
- Handled incoming calls for heating and AC service inquiries, ensuring prompt and informative responses to customer needs.
- Coordinated scheduling of appointments for technicians, optimizing workflow for maintenance and repairs.
- Recorded and updated customer interactions and appointments accurately, enhancing service continuity and client satisfaction.
- Coordinated communication between customers and service teams effectively.
- Handled customer complaints with professionalism and empathy.
Operations Manager
Crunch Fitness
Trinity
03.2023 - 01.2026
- Oversaw daily operations for fitness facility to provide seamless member experience.
- Developed customer service strategies to enhance member satisfaction and retention.
- Coordinated inventory management to ensure adequate supply levels for services.
- Developed employee scheduling and training programs to enhance staff readiness.
Patient Caregiver
Arden Courts Memory Care
Palm Harbor
02.2022 - 12.2022
- Monitored client health and promptly reported changes to ensure timely care adjustments.
- Assisted with bathing, dressing, and personal care to enhance client comfort and dignity.
- Improved patient outlook and daily living through compassionate care.
- Engaged in meaningful conversation and activities to provide companionship and improve client well-being.
- Cleaned clothing and bedding to maintain hygiene standards.
Home Health Caregiver
Right At Home Health Care
New Port Richey
08.2021 - 02.2022
- Administered medications according to care plans and schedules.
- Aided with mobility and independence for disabled individuals while monitoring safety and promoting confidence.
- Coordinated and transported clients to medical appointments, ensuring timely access to care.
- Provided companionship and emotional support, fostering client well-being and comfort.
- Provided emotional support to both patients and families during difficult times.
Education
Some College (No Degree) - Emergency Medical Technician
Pasco-Hernando State College
New Port Richey, FL12-2025
High School Diploma -
Wendell Krinn Technical High School
New Port Richey, FL06-2021
Skills
- Patient care and confidentiality
- Health documentation
- Vital sign monitoring
- Emergency response and CPR
- Team coordination
- Active listening and communication
Certification
NREMT Certified (January 2026)
Timeline
Call Receptionist
Manfredi Heating and AC
06.2023 - Current
Operations Manager
Crunch Fitness
03.2023 - 01.2026
Patient Caregiver
Arden Courts Memory Care
02.2022 - 12.2022
Home Health Caregiver
Right At Home Health Care
08.2021 - 02.2022
Some College (No Degree) - Emergency Medical Technician
Pasco-Hernando State College
High School Diploma -
Wendell Krinn Technical High School